Financial Aid Counselor

Financial Aid Counselor Doane University - 3.9 Crete, NE Job Details Full-time $18.50 - $20.50 an hour 3 days ago Benefits Health insurance Paid time off Retirement plan Qualifications Conflict resolution in education Educational administrative software Finance Academic institution experience Financial aid application processing Student information system Working with students from diverse cultural backgrounds Colleges/universities Associate's degree Customer service problem-solving Educational assistance administration University experience Full Job Description Position Title Financial Aid Counselor Job Type Full Time - 12 months Division Enrollment Management Department Financial Aid Office Job Location Crete, NE (68333) Position Summary Doane University is looking for a detail-oriented Financial Aid Counselor to join our Crete Campus! This student-facing position is responsible for providing customer support to prospective and current students throughout the financial aid process. The Financial Aid Counselor is responsible for determining student eligibility in accordance with institutional, state, and federal guidelines.

Key responsibilities include:

Advising and assisting students with all aspects of financial aid—such as understanding eligibility requirements, clarifying policies, managing the loan process, and exploring financing options. This role also requires the use of various technologies and systems (e.g., Colleague, NSLDS, COD, CPS, Scholarnet) to determine aid eligibility and process financial aid awards. here Doane University actively works to create and sustain a welcoming learning community for all members to fulfill their potential, feel valued, and make meaningful contributions to the University. Doane University is an equal-opportunity employer and seeks candidates who reflect the diversity of our society. Following USCIS regulations, successful applicants must be legally able to accept work in the United States. Doane is unable to sponsor applicants for work visas. FLSA Hourly (Non-exempt) Salary Hourly rate ranges from $18.50 - $20.50, depending on qualifications and experience. Minimum Required Qualifications Associate degree with two (2) years of experience at an institution of higher learning or another highly regulated field. Proficiency in technology and the systems used to determine student eligibility and originate a financial aid award. (These may include: Colleague, NSLDS, COD, CPS, ScholarNet) Ability to interpret complex financial aid regulations and apply them appropriately in different situations. Understanding personal income tax laws as they relate to federal financial aid. Ability to work independently as well as in a team environment. Must utilize conflict resolution skills with students and parents, helping them to understand and identify potential solutions to issues. Ability to communicate professionally with a diverse student population. Ability to organize, prioritize, and complete multiple projects with multiple deadlines. High level of attention to detail in every task. Strong problem-solving abilities and the ability to use sound judgment for decision-making. Familiar with financial documents. Preferred Qualifications Bachelor's degree with two (2) years of experience in financial aid. Required Licenses/Certifications Preferred Licenses/Certifications Physical/Environmental/Working Conditions Working Conditions Occasional travel between Lincoln and Crete Campuses Travel Required No Physical Requirements Sedentary work Outdoor Exposure Primarily exposed to indoor elements Background Check Required Yes Posting Detail Information Posting Number STF168 Desired Start Date Position End Date (if temporary) Open Date Review Start Date Close Date Open Until Filled No Special Instructions to Applicant Doane offers a comprehensive benefits package that supports you professionally and personally, including paid time off, health and retirement benefits, professional development opportunities, and free undergraduate and discounted graduate tuition. Visit our benefits page to learn more. Quick Link for Direct Access to Posting https://doane.peopleadmin.com/postings/2490