Undergraduate Financial Aid Counselor

Wilkes University invites applicants for a full-time Undergraduate Financial Aid Counselor in the Student Financial Services Office. This position supports undergraduate students and families by assisting with financial aid processes and ensuring compliance with federal, state, and institutional regulations. The successful candidate is responsible for providing high-quality customer service; advising students and families on financial aid opportunities; conducting needs analysis and packaging aid; reviewing FAFSA data and determining eligibility; processing federal verification; responding to inquiries via phone, email, and in person; collaborating with campus partners; supporting enrollment initiatives; participating in orientations and events; and maintaining accurate records and efficient processing of financial aid programs. A bachelor's degree is required, preferably in business, finance, or a related field. The ideal candidate will have knowledge of financial aid regulations, experience with systems such as Microsoft Office and Banner, and strong analytical, communication, and organizational skills. Salary is commensurate with qualifications and experience. Wilkes University is an independent, comprehensive university dedicated to academic excellence in the liberal arts, sciences, and selected professional programs. The University has approximately 2,000 students at the undergraduate level and over 1,500 full time equivalent students at the graduate and first professional levels. Its institutional focus is on developing strong mentoring relationships with each of its students and contributing vitally to economic development of Northeastern Pennsylvania. The University is located in Wilkes-Barre, Pennsylvania, a revitalized city that is located on the lovely Susquehanna River and is within two and one-half hours driving distance of New York City and Philadelphia. To apply, visit https://wilkesuniversitycareers.applicantpro.com/jobs/ . Please be sure to include a cover letter, resume, or curriculum vitae and three references. Wilkes University is constantly seeking to become a more diverse community and to enhance its capacity to value and capitalize on the cultural richness that diversity brings. The University strongly encourages applications from persons with diverse backgrounds. Wilkes University does not discriminate in its employment practices or in its educational programs or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.