Financial Aid Counselor II

Department :

Financial Aid Salary :

$43,001 - $47,428

Description :

Job Summary The Financial Aid Counselor II assists prospective and current students with all matters related to acquiring and maintaining financial aid. Duties Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript Reviews each ISIR file to determine if it needs to be loaded into PeopleSoft for review Reviews student Satisfactory Academic Plan appeals Determines if progress has been made Suspends students and removes aid if no progress is made Liaises with students as necessary via email, phone, or in-person to keep them up-to-date with their status Runs reports and queries Marginal Duties Performs all other duties as assigned

Supervisory Responsibilities Direct Reports:

None Delegation of Work:

N/A Supervision Given:

N/A Qualifications Required Education:

Bachelor's degree

Required Experience:

Minimum of three (3) years of related job experience

License/Certification:

None required

Preferred Qualifications None Knowledge, Skills and Abilities Knowledge:

Understanding of federal and state regulations that govern financial aid eligibility in higher education, and the related trends, issues, and accepted practices Knowledge of relevant Department of Education websites, including COD, NSLDS. and

FAA Access Skills:

Good technical skills, including proficiency in MS Office and PeopleSoft; strong analytical and problem solving skills Excellent interpersonal and communication skills

Abilities:

Ability to use independent judgment Ability to multitask Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Work Location and Physical Demands Primary Work Location:

Works in an office environment

Physical Demands:

Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks Must have precise hand-eye coordination and the ability to identify and distinguish colors Must have the ability to move items of up to 15lbs All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.