Financial Coordinator

Financial Coordinator Leland Orthodontics Reno, NV Job Details Full-time $22 - $27 an hour 1 hour ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Paid sick time Qualifications Cash flow management Objection handling (sales technique) Spanish Accounts receivable optimization Medical insurance coverage verification Workflow management (operations management method) Spreadsheets Health insurance policy knowledge Insurance policy presentations Health insurance plan information English Payment reconciliation for medical billing Accurate transaction records management Customer payment reminders Financial record maintenance Forecasting Patient billing Medical explanation of benefits reviews Patient interaction Bad debt management Data accuracy checks Patient education Process management Medical debt collection accounts Medical claim status updates Collections account management Patient collections management Financial education Full Job Description Leland Orthodontics | Reno, NV Leland Orthodontics is a growing, patient-focused orthodontic practice committed to creating confident smiles and delivering an exceptional patient experience. Role Summary This role owns the full lifecycle of patient and insurance dollars—from verification and case acceptance through collections, reconciliation, and AR management. This is not a passive admin role. It requires financial fluency, assertive communication, systems discipline, and daily execution rigor to maintain predictable cash flow and an exceptional patient financial experience. •This role requires the ability to clearly explain finances and insurance in English and Spanish• What "Great" Looks Like in This Role A top-tier FC at

Leland Orthodontics:

Runs a tight financial system with minimal leakage (low AR, low delinquencies, high collection rate) Communicates finances with clarity and confidence , increasing case acceptance Operates with urgency and precision —nothing sits, nothing slips Balances patient empathy with firm accountability Owns problems instead of deferring them Drives outcomes without disrupting team flow Core Competencies Required Deep understanding of: Insurance mechanics (EOBs, downgrades, coordination of benefits) Accounts receivable management (insurance + patient AR) Payment structures (autopay systems, financing, contracts) Ability to: Read and reconcile ledgers without error Identify discrepancies quickly Forecast and explain collections 2. Systems & Process Discipline Executes daily, weekly, and monthly workflows without fail

Maintains:

Clean ledgers Accurate tracking systems (Cloud9, spreadsheets) Real-time status updates Thrives in structured environments with repeatable processes This role breaks quickly without process discipline. 3.

Assertive Patient Communication Can confidently:

Present treatment finances Address objections Collect balances and consistently and professionally follow up with patient delinquencies

Maintains:

Professional tone Clear expectations Zero avoidance of difficult conversations 4. Ownership & Accountability Takes responsibility for: AR performance Claim follow-ups Delinquencies Does not wait to be told what to do Closes loops consistently 5. Detail Orientation at

Scale Manages:

High volume of claims Multiple spreadsheets Daily financial inputs Maintains accuracy across all systems

Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid sick time Paid time off Application Question(s): Are you fluent in English and Spanish?

Work Location:

In person