Retail Portfolio Manager - Analyst or Assoc Analyst

• General information
• Ref #
• 22291
• Remote?
• No •Ally and Your Career•Ally Financial only succeeds when its people do•and that's more than some cliché people put on job postings.

We live this stuff! We see our people as, well, people

• with interests, families, friends, dreams, and causes that are all important to them.

Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

• The Opportunity
• Coordinates administration for dealership obligations including DFI.

Accurate, appropriate and timely review/approval of dealership on-boards, renewals and terminations. Management oversight of TOS violations, retail draft privilege, title follow-up, contract reversals, prohibited customer listing. Ensure adherence with KYC requirements for non-Wholesale portfolio. Sales Organization enhanced communications

• timeliness and appropriateness of activities with the Field Sales staffs
• The Work Itself
• Promptly escalate any non-compliant matters to the appropriate business unit leader.
• Proactively identify means to mitigate risk and promptly identify accounts with elevated risk level; take appropriate responsive action(s).
• Ensure risk ratings are accurate and commensurate with risk and are aligned at the dealer level.
• Control/minimize losses for all dealer obligations within assigned portfolio.
• Successfully complete all training and certification requirements.
• Achieve satisfactory internal/external site reviews.
• Ensure analysis is thorough and properly documented.
• Responsible for unresolved non-commercial dealer obligations (including escalation to Commercial Operations when appropriate), provide dealer level reporting and regularly scheduled monitoring updates relative to outliers within each obligation.
• Maintain diligent follow up to conclude all action plans as directed, including all applicable system updates.
• Seek and act on opportunities to reduce operating costs and maximize efficiency.
• Ensure world-class dealer service and achieve satisfactory JD Power survey results.
• Ensure all owned processes are kept current, consistent with documentation, reviewed periodically for compliance and assessed against the business need and reputation risk.
• Full compliance with respect to Information Security Standards and Policies
• Procedures, including but not limited to, encryption standards, laptop security, Information Asset Management Security and data protection.
• The Skills You Bring
• Minimum Qualifications
• 1+ years of experience
• High school Diploma or GED equivalentPreferred Qualifications3G
• HS diploma or equivalent required.
• Associate / Bachelor's degree in business related discipline preferred.
• 4 + years in customer service or financial services industry is needed.
• Prior leadership experience is preferred.
• Education may be used as a proxy for experience.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.
• Proficient in intermediate MS applications (Word, Excel, Access, PowerPoint and Outlook).Pay Range $55,000
• ​$75,000
• $95,0003H
• HS diploma or equivalent required.
• Bachelor's degree in business related highly preferred
• 2+ years in financial services or similar industry strongly preferred.
• Excellent verbal and written communication skills strongly preferred.
• Proficient in intermediate MS applications.
• Strong financial analysis and analytic/problem solving skills requiredPay Range $47,840
• $61,250
• $75,000\#LI-Hybrid\#LI-DFS
• How We'll Have Your Back
• Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation
• or total rewards
• extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

Time Away:

competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

• Planning for the

Future:

plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

• Supporting your

Health & Well-being:

flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

• Building a

Family:

adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

Work-Life Integration:

other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the

COVID-19

vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

• _

Base Pay Range:

_

• An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

• Emerging:

• 55000

• Experienced:

• 75000

• Expert:

• 95000

Incentive Compensation:

This position is eligible to participate in our annual incentive plan