Business Analyst II - Finance

Between $5,200.00 and $5,800.00 Per Month DOE (Depends on Experience) Position range in Capital Area $4,982.00•$8,620.00 Per Month Business Analyst II•Finance Texas Commission on State Emergency Communications (CSEC)

Occupation:

Computer and Mathematical Occupations

Location:

Austin, TX•78701

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

02/11/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Onsite and Remote options

Updated:

06/01/2026

Expires:

06/30/2026

Agency Job ID:

2026-06 Job #: 16968131 Job Requirements and Properties Help for Job Requirements and Properties. We Hire Vets Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. Hybrid Education Bachelor's Degree Experience 36 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Benefits Help for .

APPLICANT REQUIREMENTS

Only applicants who submit both aState of Texas Applicationand detailedResumewill be considered for employment.

Resume shouldinclude employment history, education, summary of experience and any special training or skills. For additional information on applying seeWork Hereon agency website.

AGENCY DESCRIPTION

The Commission on State Emergency Communications (CSEC) is a Texas state agency and the state's authority on emergency communications. CSEC is located in downtown Austin, Texas in the George H. W. Bush State Office Building overlooking the Texas State History Museum. CSEC administers the state 9-1-1 service program, statewide poison control program and is also administering a multi-year statewide federal grant program to transition Texas to providing Next Generation 9-1-1 Service. For 9-1-1, the Commission provides grants to 20 Regional Planning Commissions (RPC) to provide 9-1-1 service covering the majority of Texas. For poison control, the Commission provides grants to the six Regional Poison Control Centers (RPCC) providing poison control services to the public and health care professionals. The Commission is comprised of nine voting Commissioners appointed by the Governor (five members) the Lieutenant Governor (two members), and the Speaker of the House (two members); plus, three non-voting ex officio Commissioners.

JOB DESCRIPTION

Reporting to the Chief Financial Officer, the Business Analyst position performs complex (journey-level) business analysis work involving gathering, developing, and documenting user requirements; reviewing, assessing, and developing business processes; and performing post-implementation support of systems. Work involves functioning in a liaison capacity, analyzing and translating business requirements into Centralized Accounting & Payroll/Personnel System (CAPPS) deployments and/or business process changes, change management, user acceptance testing (UAT), technical support, coordinating and administration, or assisting in the administration of daily CAPPS•related operations and activities, ensuring compliance with state and federal employment laws and regulations, as well as related agency policies and procedures. Work is performed under general supervision, with moderate latitude for the use of initiative and independent judgment.

DUTIES PERFORMED

Provide technical support for CAPPS, Texas.gov Digital Identity Solution (TDIS), and additional systems, as identified, and partner internally and externally as applicable with Texas Comptroller of Public Accounts (CPA) and CSEC departments, e.g. Information Technology (IT), Finance, and Human Resources, etc. Coordinate and participate in UAT, partnering with divisions and CPA. Provide change management for the agency surrounding various modules in

CAPPS, TDIS

log in changes and notifications of system outages/issues. Conduct various internal training with teams. Process security requests and perform/participate in security audits including but not limited to Uniform Statewide Accounting System (USAS), Uniform Statewide Payroll/Personnel System (USPS), CPA ticketing center, and CPA-defined Level 1 support. Provide policy and statute support to the agency. Enter tickets into the CPA and CSEC ticketing systems and track tickets through completion regarding fixes, enhancements, configurations, and informational requests Analyze and translate human resource business requirements into business processes. Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training. Monitor and recommend processes to improve workflow efficiency, productivity, customer service, quality assurance, and compliance with applicable policies, laws, and regulations; and communicate/disseminate changes as appropriate and/or directed. Conduct audits to ensure compliance with policies and procedures. Identify and address discrepancies and trends, determine course correction as applicable, and communicate findings using constructive and supportive techniques. Maintain, review, prepare, and analyze a wide variety of items including but not limited to automated systems, files, records, correspondence, and reports. Participate and coordinate Fiscal Year End processes, procedures, and updates. Serve as the liaison for CAPPS between CPA, Finance, HR, and Payroll as applicable. Assess, coordinate, and update configuration changes in CAPPS including but not limited to Agency Tree, department names/numbers, and location codes. Complete open records requests as assigned. Participate in training agency staff on processes, rules, policies, and regulations related to CAPPS. Performs other duties as assigned.

GENERAL QUALIFICATIONS/REQUIREMENTS

EDUCATION Graduation from an accredited four (4) year college or university with major course work in a field relevant to the work being performed, e.g., Accounting, Finance, Business or Public Administration, Computer Science, Business Analytics, or a related field is preferred.

Note:

Experience and education may be substituted for one another on a year-for-year basis.

EXPERIENCE

Minimum three (3) years comprehensive experience with CAPPS HR, including a working understanding of data elements, processes, and how they interplay with the various modules. Experience in business analysis methodologies; in analyzing and evaluating complex information technology/CAPPS applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues preferred. Experience in analyzing and interpreting CAPPS technical information, including regulations, policies, and automation system documentation/specifications preferred.

REGISTRATION OR LICENSURE REQUIREMENTS NONE KNOWLEDGE, SKILLS, AND ABILITIES

Regulatory knowledge•Working knowledge of, or the ability to rapidly assimilate, information related to CSEC policies and procedures, and relevant State and Federal laws, statutes, regulations, and guidelines. Knowledge of financial principles and public sector best practices; and related laws, statutes, and regulations; and State record retention requirements Technology•Proficiency with CAPPS modules; Microsoft Office, Point, USAS, USPS, cloud/web-based grant management applications i.e. Salesforce, and ability to learn new software/systems as they are introduced by Texas CPA and/or CSEC. Must be skilled in organizing and refining complex datasets and raw data exports into well-structured, reader-friendly formats that facilitate informed decision-making. Interpersonal skills•Must demonstrate an ability to exercise poise, tact, diplomacy and be able to establish and maintain effective working/professional relationships with internal/external customers with a focus on achieving positive outcomes.

Must demonstrate CSEC core values:

Integrity, Excellence, Accountability, and Teamwork. Presentation and Communication skills•Must possess excellent verbal and written communication skills with the ability to confidently present to various and diverse audiences in multiple formats (e.g., in-person or virtual). Must be able to construct clear, concise, and professional presentations and be able to translate technical/system information into layperson user-friendly language. Organizational and Analytical skills•Must be organized, flexible, and able to effectively prioritize in a fast-paced, multi-demand, change-oriented, and time-critical environment without sacrificing accuracy, timeliness or professionalism. Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and effectively resolve and prevent recurrences of problem conditions.

WORK ENVIRONMENT

This job operates in a professional office environment with the ability to work remotely up to one (1) day a week. This job operates in a professional office environment, including: Frequent use of a computer, phones, printers. Frequent work as a team member and in direct contact with others.

PERCENT OF TIME TRAVEL REQUIRED BY THIS POSITION

5% percent. Travel occasionally for work assignments and trainings.

LIST SPECIAL PHYSICAL REQUIREMENTS OF THE JOB

Frequent standing, walking, sitting, listening, and talking. Occasional bending and stooping in the case of installing light hardware and/or wiring. Occasional lifting of weights up to 30lbs.

VETERANS PREFERENCE

A copy of your DD214 (Member 4) is required to receive veteran's preference. Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. If selected for the position the following must be provided for proof of veterans' preference: 1) Veteran must provide form DD 214 or 2) Surviving Spouse or Orphan must provide DD 1300 or DD 214. The Texas Veterans Commission provides helpful employment information.

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SELECTIVE SERVICE REGISTRATION

Government Code Section 651.005 requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment. Effective September 1, 2015, per Senate Bill 374 prospective employees must provide documents that establish identity and employment eligibility before they can be employed by the agency.

E-VERIFY WORK AUTHORIZATTION CSEC

participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/.

EQUAL EMPLOYMENT OPPORTUNITY/ADA COMPLIANT EMPLOYER

CSEC is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability in employment. In compliance with the Americans with Disabilities Act, requests for reasonable accommodation needed during the application process should be communicated to Human Resources Manager by sending an email to: human_resources@csec.texas.gov.