Credentialing Analyst

We are looking for a dedicated Credentialing Analyst to join our team on a long-term contract basis in Provo, Utah. In this role, you will combine financial expertise with a passion for delivering exceptional customer experiences. You will play a key role in ensuring the accuracy of sales, renewals, and financial forecasting while collaborating with internal teams to drive process improvements.

Responsibilities:

Ensure the accuracy of company billings and financial forecasts by maintaining detailed records and performing thorough reviews. Communicate complex financial policies and technical information in a clear and concise manner to non-expert stakeholders. Collaborate with teams across finance, sales, and customer success to resolve issues and improve processes. Respond to high volumes of stakeholder inquiries within established service level agreements (SLAs) and key deadlines, including monthly accounting close timelines. Identify opportunities for process enhancements that positively impact upstream and downstream operations. Build and maintain strong, detail-oriented relationships with stakeholders, ensuring a respectful and customer-focused approach. Apply knowledge of internal Average Annual Cloud Value bookings and quota relief policies to solve problems effectively. Contribute to a positive, inclusive, and collaborative team environment. Manage time efficiently to handle multiple tasks and competing priorities. Support team goals by proactively sharing expertise and insights. Bachelor's degree with a strong academic record. At least 1 year of experience in finance or customer support roles, demonstrating attention to detail. Proficiency in Microsoft Excel for data analysis and reporting. Strong organizational skills and attention to detail to ensure accuracy in financial processes. Excellent communication skills, both written and verbal, for explaining technical information to diverse audiences. Ability to collaborate effectively with cross-functional teams to achieve common goals. A customer-focused mindset with a commitment to delivering positive stakeholder experiences. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .