Mortgage Loan Servicing Manager

Job Summary We are seeking an experienced Mortgage Loan Servicing Manager for a direct hire opportunity in Oxnard, CA. This role is ideal for a hands-on mortgage servicing professional with strong expertise in escrow administration, insurance, tax servicing, investor servicing, reconciliations, and year-end reporting. This opportunity offers a collaborative, family-like culture where employees are valued, supported, and encouraged to take pride in their work. The organization is known for treating employees well, offering strong benefits, perks, and bonus opportunities, and creating an environment where passionate professionals can grow. Depending on experience, this position may be structured at a Senior Analyst or Manager level, with title and leadership scope aligned to the candidate's background. The Mortgage Loan Servicing Manager will play a key role in supporting accurate, compliant, and timely servicing operations while partnering closely with internal teams across Accounting, Finance, Lending, Compliance, Risk, Human Resources, and Learning and Development. Key Responsibilities

• Administer and oversee mortgage escrow accounts, including tax payments, insurance coverage, insurance exceptions, force-placed insurance, and loss draft claim disbursements.
• Prepare and review payoff statements, respond to escrow and title company requests, and support investor and participation servicing activities.
• Perform or review servicing reconciliations, research exceptions, resolve discrepancies, and support wire activity related to servicing functions.
• Support year-end mortgage servicing processes, including IRS Form 1098 reporting and related compliance documentation.
• Assist with audits, examinations, internal reviews, regulatory updates, process improvements, system enhancements, and investor requirement changes.
• Provide technical guidance, training support, and operational oversight to ensure servicing accuracy, compliance, and a strong member-focused service culture. Compensation and Benefits

• Compensation:

  $38.20 to $47.75 per hour.
• Higher-level candidates may be considered for a higher title and compensation alignment.

• Location:

  Oxnard, CA, corporate office.

• Job Type:

  Direct hire.

• Benefits:

  Amazing benefits, perks, and bonuses.
• Candidates must pass a background check, drug screen, employment verification, and credit check.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.