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EPIC Revenue Cycle Billing Supervisor

Job

INNOVA Revenue Group

San Diego, CA (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/2/2026

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Job Description

EPIC Revenue Cycle Billing Supervisor at INNOVA Revenue Group EPIC Revenue Cycle Billing Supervisor at INNOVA Revenue Group in San Diego, California Posted in 2 days ago.
Type:
full-time
Job Description:
Job description: We are seeking a hands-on Revenue Cycle Billing specialist to assist in overseeing day-to-day billing and follow-up operations in Epic Hospital Billing (HB) and Professional Billing (PB). This role monitors team productivity and quality, ensures timely account follow-up, supports issue resolution, and produces recurring financial/revenue cycle KPI reports for leadership. A key part of the role is providing ongoing education and coaching to improve consistency, compliance, and outcomes. Key Responsibilities Supervise and support billing staff working Epic HB/PB workqueues (claim edits, claim submission, rejections, follow-up, and account resolution). Monitor productivity, quality, and aging movement; redistribute workloads and remove barriers to keep work moving. Track and trend outcomes and issues (backlogs, denial/rejection patterns, payment variances) and implement corrective actions. Produce routine reports and dashboards (A/R aging, cash trends, write-offs/adjustments, credit balances, refunds, productivity/KPIs) and communicate insights to leadership. Perform quality audits of account documentation, workqueue actions, and adherence to internal policies and workflows.
Provide staff training and coaching:
workflows, documentation standards, customer communication, and escalation handling; create tip sheets and job aids. Manage complex account escalations and partner with coding/HIM, registration, clinical departments, and leadership to resolve root causes. Support compliance and audit readiness by ensuring thorough documentation, consistent workflows, and policy adherence. This is a 1099 contract position