Director of Revenue Management

Description We are looking for an experienced Revenue Cycle leader to guide billing, collections, coding, and reimbursement performance for a healthcare organization in West Palm Beach, Florida. This role partners with finance, clinical, pharmacy, operations, quality, human resources, and strategic leadership to strengthen revenue integrity and improve financial outcomes. The Director will oversee key revenue functions, support payer performance, and help build an accountable, high-performing team focused on accuracy, compliance, and operational excellence.

Responsibilities:

• Direct daily revenue cycle activities across patient services and pharmacy billing to promote timely, accurate reimbursement and consistent cash flow.
• Supervise billing and coding team members, providing coaching, performance guidance, and clear accountability for results.
• Monitor claim denials, lead appeal efforts, and work with payers to resolve complex reimbursement issues and reduce avoidable revenue loss.
• Partner with finance leadership on accounts receivable trends, revenue reporting, forecasting, and analysis of financial variances.
• Evaluate payer performance and reimbursement patterns, recommending strategies that improve collections and support stronger contract outcomes.
• Collaborate with operational and clinical leaders to strengthen coding accuracy, reinforce documentation standards, and provide education to providers.
• Oversee effective use of Epic, Rx30, and related revenue systems to improve workflow efficiency, reporting visibility, and billing accuracy.
• Coordinate with credentialing and human resources partners to help maintain accurate provider enrollment information that supports uninterrupted billing.
• Work across departments to align revenue cycle priorities with organizational goals, compliance expectations, and service delivery needs. Requirements
• At least 5 years of experience in healthcare revenue cycle leadership or a closely related management role.
• Strong knowledge of medical billing, collections, accounts receivable management, and revenue recognition practices.
• Hands-on experience with medical coding concepts and their impact on reimbursement, compliance, and claim quality.
• Demonstrated proficiency with Epic and familiarity with healthcare billing platforms such as Rx30.
• Ability to analyze operational and financial data, identify trends, and translate findings into practical improvements.
• Proven success leading teams, developing staff performance, and building collaborative working relationships across departments.
• Solid understanding of payer billing processes, denial resolution, appeals management, and reimbursement optimization.

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