Senior Manager of Financial Services

Senior Manager, Financial Services & Analytics We're looking for a strategic, data-driven leader to drive performance, risk management, and customer value across a credit card portfolio. This role partners with Finance, Risk, Marketing, Operations, and Technology to optimize growth, engagement, retention, and payment operations.

What You'll Do Portfolio Strategy:

Support P&L management, monitor performance, and recommend actions to improve returns. Evaluate product features, rewards, and partnership opportunities.

Analytics & Insights:

Build segmentation, profitability, and lifetime value models. Lead experimentation (A/B testing, champion/challenger) and translate data into actionable dashboards. Work with SQL and large datasets.

Treasury & Payment Operations:

Partner with Finance/Treasury on payment flows, settlement, liquidity, and transaction costs. Oversee payment operations, fraud, disputes, and chargebacks to improve acceptance and reduce losses.

Customer Engagement:

Optimize the customer journey, retention campaigns, and digital initiatives including card-on-file adoption.

Cross-Functional Leadership:

Collaborate with internal teams and external partners to enhance strategy, reporting, and data infrastructure. What We're Looking For 8+ years in payments, treasury, or financial analytics Strong understanding of pricing and portfolio optimization Advanced analytical skills (SQL, Python, R, SAS, LLMs, or similar) Experience managing teams, P&L analysis, and reporting Bachelor's degree in Finance, Economics, Data Analytics, Business, Computer Science, or related field Strong communication and executive presence Nice to

Have:

Experience in fintech, banking, or credit unions; advanced degrees (MBA, CFA); knowledge of regulatory compliance and risk frameworks Why This Role Matters You'll lead strategy and analytics that drive growth, optimize risk, and enhance the customer experience—making a measurable impact on the business and our customers. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional disclaimer:

Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.