Director of Revenue Cycle Management

Director of Revenue Cycle Management Location:

Indianapolis, IN Classification:

Exempt Reports To:

Executive Director Position Summary The Director of Revenue Cycle Management provides strategic and operational leadership for the organization's full revenue cycle. This role is responsible for optimizing financial performance through the implementation of best practices, ensuring regulatory compliance, and driving continuous improvement across all revenue cycle functions. Key Responsibilities Revenue Cycle Leadership Lead and oversee all aspects of the revenue cycle, including front-end operations, billing, collections, and payer relations Develop and implement strategies to improve revenue cycle performance and financial outcomes Champion continuous process improvement initiatives across the organization Ensure compliance with all regulatory, billing, and payer requirements Front-End Operations Oversight in Partnership with the COO Ensure workflows and office policies support optimal revenue cycle performance Business Office Management Provide leadership, supervision, and support to the Business Office Manager (BOM) Ensure all revenue cycle activities are accurate, compliant, and completed within established timelines Support professional development, training, and performance management of business office staff Financial Reporting, Analytics & Organizational Support Coordinate with the senior leadership and financial consultants to support financial and operational reporting needs 5/7/2026 Develop and deliver presentations for physician meetings and leadership discussions Utilize data analytics and AI to support strategic decision-making and operational improvements Revenue Integrity & Performance Monitoring Monitor key performance indicators (KPIs Conduct audits to ensure compliance, accuracy, and adherence to policies MIPS (Merit-Based Incentive Payment System) Oversight Partner with senior leadership to ensure accurate and timely MIPS reporting Payer Relations & Contract Management Analyze payer reimbursement and identify opportunities for improvement Organizational Collaboration Serve as a liaison between clinical teams, administrative staff, and the Business Office Participate as an active member of the Revenue Cycle Oversight Committee Knowledge, Skills, and Abilities Strong leadership and interpersonal skills with the ability to influence and align teams Excellent written and verbal communication skills Deep knowledge of revenue cycle operations, compliance, and reimbursement methodologies Strong financial acumen and experience with healthcare reporting and analytics Proven ability to analyze data and drive performance improvements Strong problem-solving and process improvement capabilities High level of professionalism, discretion, and attention to detail Proficiency in Microsoft Office 365 and revenue cycle management systems Working knowledge of medical terminology, CPT, HCPCS, and ICD-10 coding 5/7/2026 Education & Certifications Bachelor's degree in Healthcare Administration, Business Administration, Accounting, or related field required Master's degree preferred Certified Professional Coder (CPC) or similar certification preferred Experience Minimum of 5 years of progressive leadership experience in revenue cycle or business office operations Prior roles may include Revenue Cycle Manager, Business Office Manager, Patient Accounts Manager, or Revenue Cycle Consultant Working Conditions & Physical Requirements Work is performed in a fast-paced office environment with frequent interaction with staff, patients, and external partners May involve handling escalated situations with patients or payers Requires sitting, standing, and walking for extended periods Ability to lift up to 50 pounds and perform routine office physical tasks Travel Requirements Frequent travel between organizational locations required Must have a valid driver's license and current auto insurance Disclaimer This job description is intended to outline the general responsibilities and requirements of the position. Duties, responsibilities, and expectations may change based on organizational needs.