Head of Client Coverage

Head of Client Coverage U.S. Bank National Association - 3.5 Boston, MA Job Details Full-time $238,765 - $280,900 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Adoption assistance Parental leave Vision insurance Life insurance Qualifications Investment Financial sales Customer relationship building Managing sales strategy or development teams Industry knowledge of banking risk management Enterprise selling Finance industry sales team management Sales team management Global team management Bachelor's degree Customer relationship management Industry knowledge of financial regulations Legal compliance General management Full Job Description At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Global Investment Services (GIS) Head of Client Coverage is a senior executive responsible for setting and executing the client coverage, business development, and revenue growth strategy across U.S. Bank's Investment Services platform. This role leads the commercial agenda for a complex, global institutional franchise supporting approximately 20,400 unique client relationships across custody, fund services, middle office, fund accounting, and agency solutions. Operating within a business generating approximately $3.2 billion in total revenue ($1.8 billion in fee‑based revenue) and managing over $75 billion in deposits, the Head of Client Coverage drives growth across fee‑based services, non‑interest revenue, net interest income derived from client deposits. The role provides strategic and operational leadership over product-vertical Business Development Officers (BDOs), Relationship Management (RMs), and Sales Support, ensuring a unified, client-centric coverage model. This executive serves as a primary commercial integrator across Global Investment Services, external product lines, and internal enterprise partners, collaborating closely with Product, Operations, Risk, Finance, Legal, Marketing, Technology, and Implementation leaders to balance growth ambitions with operational excellence and risk discipline. Essential Functions Own and execute the global client coverage and commercial strategy for Global Investment Services, aligned to U.S. Bank enterprise objectives and long‑term growth priorities. Drive sustainable revenue growth through new client acquisition, expansion of existing relationships, and retention of strategic accounts. Provide executive leadership and governance over product‑vertical Business Development Officers, Relationship Management, and Sales Support, ensuring a unified and disciplined coverage model. Establish and maintain rigorous go‑to‑market, pipeline, and forecasting disciplines that enable transparency, predictability, and scalability across regions and products. Sponsor and lead the firm's most significant client relationships and complex, multi‑product opportunities, engaging directly with senior client executives. Serve as a recognized industry subject matter expert for Global Investment Services, representing U.S. Bank at major client forums and industry events, and delivering thought leadership in partnership with Marketing and Product to advance brand position and commercial outcomes. Provide executive oversight of Business Line Incentive Plans (BLIPs), partnering with Compensation, Finance, and Risk to ensure incentives are performance‑based, well‑governed, compliant, and aligned to enterprise compensation principles. Create a single, accountable, client‑led coverage experience that integrates multiple product verticals while preserving deep product expertise so clients experience one U.S. Bank, one strategy, one commercial voice. Provide executive leadership for C.O.R.E., establishing a unified client coverage strategy that integrates cross‑business collaboration, prioritizes resources, and advances sustainable revenue growth through coordinated execution. Design, build, and lead a scalable, enterprise‑ready commercial organization focused on strategic leadership by establishing clear roles, decision rights, performance standards, and leadership accountability to drive disciplined execution and sustainable growth. Own client centered operating model, and governance for Global Investment Services, ensuring the structure, workflows, and forums enable effective management control, clear escalation paths, consistent decision‑making, and alignment across regions, products, and enterprise partners. Lead coordinated client coverage and growth initiatives across the enterprise and other U.S. Bank product lines, enabling cross‑sell, solution integration, and enterprise client strategies. Partner closely with Product, Operations, Risk, Legal, Finance, Technology, and Marketing to ensure effective execution, strong client experience, and risk‑aligned growth. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bancorp's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position. Specifications This is a general description which covers all levels/grades of the job. Level/grade assignments are determined by the attached leveling guidelines.

Minimum qualifications are outlined below:

Global executive role with enterprise-wide commercial accountability. Oversight of distributed sales, relationship, and support teams. Operates within a matrixed, highly regulated financial services environment. Regular interaction with senior leaders, executive clients, and external partners. Balances growth and organizational scale objectives with strong governance, compliance, and risk management to ensure sustainable, well‑controlled expansion. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Leveling Guide Requirements 15+ years of progressive leadership experience in institutional financial services or investment services. Proven success leading growth and organizational scale in complex, regulated environments while maintaining strong governance, compliance, and risk management discipline. Demonstrated success leading global or multi‑product client coverage organizations and driving sustainable revenue growth. The successful candidate will combine strong product expertise, excellent client relationship skills, and an operationally minded approach to delivering solutions and supporting franchise growth. Deep understanding of institutional client needs, servicing models, and buying behaviors. Strong executive presence and ability to influence senior stakeholders. Bachelor's degree required; advanced degree preferred. Competencies Strategic Commercial Leadership Client-Centric Mindset Executive Influence and Collaboration Go-to-Market Execution Complex Deal Orchestration Data-Driven Decision Making Risk and Governance Discipline Talent Development and Performance Leadership If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

Our benefits include the following:

Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range:

$238,765.00 - $280,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of

FINRA, NMLS

registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.