Manager, Womens & Childrens Patient Financial Services/Registration - Womens Services Admin - Days - FT

The Manager of Women's & Children's Patient Financial Services/Registration plays a critical role in ensuring the efficient operation of financial services related to patient care. This position encompasses a variety of responsibilities aimed at optimizing patient registration and financial processes, enhancing both patient experience and service delivery. This role is essential in bridging the gap between patient services and financial operations, ensuring compliance with regulatory standards while maintaining a high level of service. The Manager will collaborate closely with healthcare providers, administrative staff, and external stakeholders to achieve departmental goals.

Education Requirements:

Required:

Associate degree in

Business Management License or Certification Requirements:

Preferred:

Membership, a Professional Organization membership with the

Healthcare Financial Management Association Experience Requirements:

Required:

Five (5) years of Leadership experience

Preferred:

Eight (8) years of Hospital experience with patient registration, patient accounts, customer service, and knowledge of

HIPPA Knowledge:

Proficient with industry related applications and Microsoft Office Comprehensive knowledge of admitting procedures in a hospital setting Proficient in developing, analyzing, and presenting reports Extensive knowledge of insurance regulations, Medicaid precertification process and general insurance verification processes Proficient with the electronic health record process

Skills:

Competency in team building skills with accountability to those teams Ability to effect change by assuming leadership roles in interdisciplinary teams and supporting the growth and development of team leaders and department personnel Ability to communicate and collaborate with staff, community and peers to meet patients' access need and hospital financial needs Strong analytical and problem-solving skills Ability to manage multiple complex tasks

Abilities:

Ability to speak and hear for effective communication Visual acuity and manual dexterity to process information Ability to multitask and remain organized

Work Environment:

Continuous direct visual observations of a computer terminal with significant use of a keyboard. May encounter frequent interruptions and distractions

Physical Demands:

Ability to sit for long periods of time. Sufficient mobility to move freely throughout the facility Interview, hire, and supervise a dedicated team of staff members who will assist in various functions related to patient registration, and newborn enrollment and care Develop and manage employee schedules to ensure adequate coverage and support Works closely with vital records to guarantee that the infants' legal names are accurately entered into the Electronic Health Record, maintaining compliance and accuracy in documentation Obtain necessary authorizations when required to facilitate access to healthcare services for patients Submit newborn enrollment applications seamlessly for infants whose mothers are on Medicaid, ensuring timely processing and documentation Responsible for own practice within legal, ethical and professional boundaries Partcipates as a member of the team to achieve business goals, quality outcomes, and customer satisfaction