Accounts Receivable Director

Director of Revenue Cycle Operations Compensation:

$150,000 - $220,000 base salary + 20% bonus opportunity Position Summary We are seeking a strategic and results-driven Director of Revenue Cycle Operations to lead the end-to-end revenue cycle within a shared services environment. This leadership role will oversee billing, accounts receivable, collections, and cash application while driving operational excellence, process automation, and strong financial controls. The ideal candidate will bring deep expertise in revenue operations, strong systems knowledge, and a track record of improving billing accuracy, accelerating cash collections, and leading teams in complex, multi-entity organizations. Key Responsibilities Leadership & Team Management Lead, mentor, and develop teams responsible for billing operations, accounts receivable, collections, and cash application. Establish clear goals, accountability, and performance metrics across the revenue cycle function. Build a high-performance, service-oriented team culture focused on continuous improvement. Billing & Revenue Operations Oversee timely and accurate billing across multiple customer channels and service lines. Ensure invoices align with pricing structures, service agreements, and contract terms. Standardize billing workflows to improve scalability, consistency, and accuracy. Implement controls to ensure completeness and reduce billing leakage. Accounts Receivable & Collections Lead AR management and collections strategy to improve cash flow and reduce aged receivables. Oversee customer outreach, dispute resolution, and credit/collection policies. Maintain strong customer relationships while improving payment performance. Monitor KPIs such as DSO, aging trends, and collection effectiveness. Cash Application & Reconciliations Oversee accurate and timely posting of customer payments from multiple payment channels. Resolve unapplied and misapplied cash promptly to maintain clean customer accounts. Support monthly close and reconciliation of AR subledger to the general ledger. Process Improvement & Systems Optimization Lead business process improvement initiatives across billing and receivables. Partner with IT and external vendors to evaluate, implement, and enhance ERP, billing, and AR automation platforms. Serve as key stakeholder or project lead on technology initiatives impacting the revenue cycle. Leverage analytics and dashboards to improve visibility and decision-making. Qualifications Bachelor's degree in Finance, Business, Accounting, or related field required 10+ years of progressive experience in financial operations with focus on billing, AR, or revenue cycle management 5+ years of leadership experience managing teams and complex processes Experience operating within a shared services environment strongly preferred Proven success leading process improvement and systems implementation initiatives Strong knowledge of billing systems, ERP platforms, and reporting tools Experience in route-based services, recurring revenue, utilities, logistics, or service industries preferred Strong project management and change management capabilities Excellent leadership, communication, and cross-functional partnership skills Highly analytical with strong attention to detail and results orientation

Pay:

$150,000.00 - $220,000.00 per year

Work Location:

In person