Sr. Manager Revenue Assurance

Job Posting Title Sr. Manager Revenue Assurance Agency 978 OKLAHOMA

TURNPIKE AUTHORITY

Supervisory Organization Revenue Assurance-Neal A McCaleb Transportation Building Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

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Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Job Description Why join the Oklahoma Turnpike Authority? The Oklahoma Turnpike Authority (OTA) has been serving Oklahomans since 1947, managing and maintaining a modern, safe, and efficient turnpike system across the state. With a commitment to customer service and innovation, OTA plays a vital role in ensuring smooth and reliable travel for millions of motorists each year. As a part of our team, you'll have the opportunity to make a meaningful impact while working in a collaborative and supportive environment. OTA offers competitive pay, excellent benefits, and opportunities for growth, making it an excellent choice to build your career in public service. Position Overview This is a full-time, in-office position located in Oklahoma City, OK. The Senior Manager of Revenue Assurance is responsible for leading and overseeing all revenue assurance functions to ensure accuracy, integrity, and optimization of organizational revenue streams. This role provides steady, strategic leadership to a team, fostering a culture of accountability, collaboration, and continuous improvement. The position manages the full lifecycle of vendor contracts, supports complex projects and initiatives, and ensures compliance with established business rules and processes. This role leverages data analytics and reporting tools to evaluate operational performance, identify gaps, and drive improvements. The Senior Manager partners cross-functionally with internal departments, including IT, finance, legal, operations, and customer service, as well as external stakeholders to implement advanced dashboards, enhance reporting capabilities, and support data-driven decision-making. Additionally, the position contributes to long-term planning, budgeting, and resource allocation while effectively communicating complex information to both technical and non-technical audiences and representing the department in leadership and stakeholder forums. Compensation This position pays $55.28 per hour ($115,000 annually). Primary Duties and Responsibilities Plan, organize, develop, and manage activities of staff with a calm, steady leadership presence fostering a culture of accountability, collaboration, and continuous improvement. Manage the full lifecycle of contracts, including drafting, reviewing, negotiating, renewing, and monitoring vendor performance. Manage multiple projects, objectives and deadlines simultaneously. Review and evaluate business rules and processes, reports, system documentation and other information for revenue assurance that align with organizational goals to drive the development of advanced analytics solutions. Oversee the implementation of advanced dashboards and reporting mechanisms that provide insights to senior management, enabling data-driven decision-making across the organization. Utilize data to evaluate operational performance, identify gaps, and recommend improvements. Support long term planning, budgeting, and resource allocation. Collaborate cross functionally with internal teams (IT, legal, finance, operations, customer service) and external partners. Communicate complex information clearly to both technical and non-technical audiences. Represent the department in leadership meetings, stakeholder discussions, and cross-functional projects. Ensure compliance with business rules. Perform other duties and special projects as assigned. Physical Demands and Work Environment This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Minimum Qualifications Bachelor's degree in Accounting, Finance, Information Technology, Business Administration, or a related field. 5+ years of experience in operations, management, business intelligence, or similar analytical role including two years in a supervisory role or an equivalent combination of education and experience. Demonstrated ability to solve problems, analyze data, identify trends, and make informed operational decisions. Experience managing contracts and vendor relationships. Experience with leading revenue/finance, operational and contractual analytics. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Preferred Qualifications Familiarity with tolling technologies such as ETC or back-office systems. Experience with BI tools (e.g., Power BI, Looker), dashboards, and data manipulation languages (e.g., SQL). Experience with project planning or strategic frameworks (e.g., OKRs, SWOT, process mapping) is a plus. Experience in process improvement, change management, or operational transformation. Knowledge, Skills and Abilities Exceptional analytical skills with the ability to interpret complex data, identify patterns, and draw meaningful insights. Ability to balance detail orientation with high level perspective, knowing when to zoom in and when to zoom out. Strategic thinker who sees the big picture and connects day-to-day tasks to long-term organizational goals. Critical thinking with the ability to question assumptions, evaluate alternatives, and anticipate downstream impacts. Curious, proactive, and eager to understand how things work. A systems thinker who understands how processes, teams, and decisions interrelate across the organization. Problem solving orientation, able to break down ambiguous challenges and propose structured, actionable solutions. Excellent communication skills, able to translate complex findings into simple, compelling narratives to executive-level stakeholders. Proficiency in leading the creation and implementation of data analysis tools (e.g., BI solutions, Excel) including comprehensive dashboards and reports. Self-directed and self-motivated with a track record of mentoring team members and fostering a collaborative, innovative data analytics culture. Strong project management skills, capable of leading complex projects to successful completion. Benefits Highlights OTA is proud to provide a comprehensive benefits package designed to support eligible employees and their eligible dependents:

Generous Annual Benefit Allowance:

Up to $21,934 to help cover insurance premiums for employees and their families.

Comprehensive Insurance Plans:

A variety of options with no exclusions for pre-existing conditions. Flexible Spending Accounts (FSAs): Pre-tax savings for healthcare and dependent care expenses.

Retirement Savings Plans:

o

Pathfinder Defined Contribution Plan:

Employer matches 6% of a minimum 4.5% employee contribution (up to 7% if the employee contributes 7%). o

OPERS Defined Benefit Plan:

Available for reenrollment to employees enrolled prior to November 1, 2015.

Paid Leave:

o 15 days annually during the first 1-5 years of service. o 18 days annually for 5-10 years of service. o 20 days annually for 10-20 years of service. o 25 days annually for over 20 years of service.

o Sick leave:

Accrued at 15 days per year. o Paid Maternity leave for eligible employees.

Holidays:

Eleven paid holidays annually.

Employee Discounts:

Special rates with various vendors and companies.

Longevity Payment:

Monetary rewards beginning at two years of service to recognize dedicated tenure.

Thrive:

Empower Oklahoma State employees to improve & enhance their well-being. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here.

Industries:

Government Administration Worker Size:

10,001+

Employees Headquarters:

Oklahoma City, Oklahoma Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.