Billing Account Manager (Healthcare Revenue Cycle)

Job Overview We're looking for a Billing Account Manager (internally known as a FOCUS Account Manager ) to join our growing revenue cycle team. You'll act as the main point of contact (internally) for a set of outpatient physical therapy clinics, managing their billing performance from claim submission to payment posting. This position combines relationship management with hands-on billing oversight — perfect for someone who enjoys problem-solving, data accuracy, and helping clients succeed. Responsibilities Review daily claims, rejections, and denials for assigned accounts. Work within established workflows to ensure timely resolution and clean claim rates. Post payments and adjustments accurately to maintain balanced ledgers. Identify patterns in denials or rejections and escalate issues internally for correction. Collaborate closely with other members of the Focus and Posting teams to meet turnaround and quality targets. Maintain accurate records and documentation in the billing system. Support process improvement and QA efforts within the department. Qualifications 1-3 years of experience in medical billing, collections, or RCM (preferred in outpatient or therapy settings). Strong understanding of EOBs, denials, and payer workflows. Detail-oriented, organized, and dependable. Excellent communication and customer service skills. Experience using EMR or billing systems (Systems4PT, WebPT, or similar platforms a plus).

Pay:

$40,000.00 - $41,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): We are looking for an individual within a 1-hour commute of Bedford, PA. If you are outside a 1-hour commute, you will NOT be considered. Ability to

Commute:

Bedford, PA 15522 (Required)

Work Location:

Hybrid remote in Bedford, PA 15522