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Job Description
Manages, coordinates, or participates in a wide variety of operational functions related to front end and billing processes for system emergency services. The successful manager will have a comprehensive knowledge of a wide range of revenue cycle processes and systems, a working knowledge of clinical processes and procedures in the DEM, and a thorough understanding of DEM registration functions. Plans & directs day to day operations. Key player in the development and implementation of revenue cycle improvement processes as well as metrics to measure performance. Initiates quality assessment & continuous quality improvement activities. Performs other responsibilities to ensure an efficient and high-quality operation. As a key component of accurate, timely coding, acts as medical records administrator and manages data entry for the DEM making corrections as needed.
EDUCATION/EXPERIENCE REQUIRED
Bachelor's degree in Health Information Management or related field is required. 4 years of relevant experience, or an associates degree with 2 years relevant experience will be considered in lieu of a Bachelor's degree. Minimum of five years experience in health care revenue. Five or more years of progressively more responsible experience directly related to coding, medical billing, registration, insurance verification or the equivalent. Computer proficiency is required. Proficiency in HFHS programs such as MPAC, PEMS, Transaction Capture, EC2000 McKesson Claim Editor Reports, EmStat, CarePlus, etc. is preferred. Prior supervisory experience in health care revenue preferred. Ability to create, analyze and interpret reports and spread sheets. Excellent problem-solving skills. Must have the ability to independently organize and prioritize responsibilities; problem solve and implement solution-based ideas. Ability to work and adapt to diverse customers, employees, colleagues in varying settings is required. Knowledge of state and government billing standards as they relate to the DEM and to insurances is preferred. Excellent written and verbal communication skills & strong facilitative interpersonal skills.
CERTIFICATIONS/LICENSURES REQUIRED
CPC or RHIA or RHIT required.
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance