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Job Description
Job ID59646
Location
Columbia
Full/Part TimeFull-Time
Hiring Department
University Physicians
Job Description
#upjobs
Key Responsibilities
Lead and manage daily operations for a 14+ member team handling billing corrections and denial resolution
Ensure accurate and timely insurance billing and patient account processing
Collaborate with insurance companies, patients, and internal departments to resolve complex billing issues
Monitor workflow, prioritize tasks, and ensure team productivity meets departmental goals
Conduct weekly and monthly reviews of staff performance and work quality
Perform root cause analysis on billing edits and insurance denials; develop action plans to prevent recurrence
Identify trends and communicate solutions to impacted departments
Provide training, mentorship, and support to team members, including resolving escalated issues
Create and maintain training materials and policy documentation (NAVEX)
Assist in implementing process improvements and new procedures
Participate in hiring, training, performance evaluations, and disciplinary actions
Serve as a liaison in the absence of the Manager
Complete special projects as assigned
Why This Role Matters
This position plays a critical role in ensuring accurate billing, reducing denials, and improving overall revenue cycle performance while supporting both patients and internal teams.
This position is eligible for University Physicians work from home program
Shift
Monday - Friday
Minimum Qualifications
Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
Experience in government payer, managed care payer, healthcare billing, healthcare reimbursement, or claims processing/payment variance.
Preferred Qualifications
Advanced knowledge of:
Medical billing and insurance terminology for hospital and physicians
Patient accounting and collections
Registration processes and denial management. Strong understanding of state and federal regulations related to medical billing and collections
Experience working with multiple systems such as Athena IDX, Cerner Revenue Cycle tools, Power BI, Experian billing, and SSI billing
Excellent analytical and problem-solving skills, with the ability to resolve complex cases
Strong communication and interpersonal skills
Ability to manage high-volume workloads with accuracy and minimal supervision
Proven leadership experience with the ability to train, mentor, and support staff
Experience supervising healthcare revenue cycle or billing teams
Strong data analysis and reporting skills
Process improvement and workflow optimization experience
Certified Professional Coded (CPC) or similar coding certification is desired. Anticipated Hiring Range
Salary Range:
$56,596.80 - $89,419.20 annually
Grade:
PAT - 8A
University Title:
SPVSR, REV MGMT
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Application Materials
In addition to the Online Application, please provide a Cover Letter and Resume.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.