Financial Services Manager

Financial Services Manager Z&A Recruiting San Antonio, TX Job Details Full-time $88,000 - $100,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Employee relationship building Team development Leading team collaboration initiatives Team motivation (leadership skill) Full Job Description Please apply only if you are managing or have managed a team Must currently reside in San Antonio Large, National San Antonio based Company is adding to their team. Company is very people centric with pride in the development of the team as well as in internal promotions. Company believes strongly in providing challenge and opportunity while really maintaining work life balance. Company has a single digit turnover rate - they foster a place where people enjoy going to work! The Manager leads a solid, teamwork-oriented group, as well as oversees the development of monthly, quarterly, and year-end financial reports.

Responsibilities:

• Mentor and develop a solid collections team.
• Establish and maintain effective relationships with internal and external business partners.
• Assign, delegate, and coordinate work to the collections team.
• Collaborate with management to resolve disputes and escalated customer (internal/external) issues.
• Drive strategy execution
• Identify potential gaps and recommend policy changes/process improvements to improve efficiency and effectiveness.
• Identify and developing risk mitigation strategies for a diverse customer base.
• Manage Collection policies and procedures to ensure consistently and enhance customer satisfaction.
• Collaborate with management to answers and resolve internal/external customer questions.
• Lead special projects

Qualifications:

• Bachelor's Degree or experience in lieu of degree.
• Exceptional organizational, time management, and multi-tasking skills
• Strong leadership with the ability to positively motivate, manage, and develop employees.
• Effective influencing and persuasion skills .
• Ability to determine strategy for methods/practices that monitor and measure goals
• Minimum of Seven years of experience required.
• Experience with collections software preferred.
• Outgoing personality.

#IND2

Pay:

$88,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person