Business Process Specialist HCM & Finance

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Closing Date:

05/14/2026

Type of Position:

Administrative Operations and Support Workstudy Position:

No Job Type:

Regular Work Shift:

Sponsorship Available:

No Institution Name:

University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

HCM Business Process Management Department's Website:

Summary of Job Duties:

The Business Process Specialist supports the Process Innovation (HCM & Finance) team by analyzing, optimizing, and sustaining business processes across human capital management (HCM), finance, and related administrative functions. This role partners with functional stakeholders, business process owners, and technical teams to improve workflows, enhance data integrity, and ensure alignment with institutional strategy, compliance requirements, and system capabilities. The Specialist performs end-to-end business process analysis including discovery, process mapping, requirements gathering, testing coordination, troubleshooting, and documentation. This role supports enterprise systems such as Workday and contributes to process standardization, governance, and continuous improvement initiatives. The Business Process Specialist also contributes to emerging process innovation efforts, including leveraging automation, reporting, and AI/data-driven tools to enhance business process efficiency and decision-making. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, collaborative working relationships across the institution.

Qualifications:

Minimum Qualifications:

Bachelor's degree in Business Administration, Accounting, Human Resources, Information Systems, or a related field Applicable equivalencies may be considered on the above qualifications. Foundational to mid-level experience (internships to ~3 years) in business analysis, operations, business process management, or system support Familiarity with ERP systems (e.g., Workday, Oracle, SAP) Demonstrated strong analytical, problem-solving, and documentation skills Demonstrated ability to collaborate across functional areas and manage multiple priorities

Preferred Qualifications:

Master's degree in a related field Experience supporting Workday HCM and/or Finance processes Experience in higher education or large, complex organizations Experience with process improvement methodologies (e.g., Lean, Six Sigma, PMP) Experience facilitating user acceptance testing (UAT), requirements documentation, and process redesign Exposure to reporting, data analysis, or business intelligence tools (e.g., Power BI) Experience working with automation tools, AI solutions, or data agents to support business processes, reporting, or decision-making

Knowledge, Skills & Abilities:

Working knowledge of business processes across HCM (e.g., recruitment, onboarding, compensation) and/or Finance (e.g., procurement, accounting, budgeting) Strong process mapping, analysis, and optimization skills Ability to translate business needs into functional requirements and system solutions Strong analytical thinking with attention to detail and data accuracy Excellent written and verbal communication skills Proficiency in Microsoft Office tools (Excel, Word, PowerPoint) and process documentation tools (e.g., Visio, Lucidchart) Ability to work both independently and collaboratively in a cross-functional environment Strong organizational and time management skills Client-focused mindset with a commitment to continuous improvement and service excellence

Additional Information:

Salary Information:

$57,000 Required Documents to

Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title),

Resume Optional Documents:

Proof of Veteran Status Recruitment Contact Information:

Crystal Ellis, Strategic Talent Acquisition Specialist, ce031@uark.edu All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Special Instructions to

Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A Frequent Physical Activity:

N/A Occasional Physical Activity:

N/A Benefits Eligible:

Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. Universities University of Arkansas, Fayetteville University of Arkansas at Little Rock University of Arkansas for Medical Sciences University of Arkansas at Monticello University of Arkansas at Pine Bluff University of Arkansas at Fort Smith The University of Arkansas System eVersity Two-Year Colleges Phillips Community College of the University of Arkansas University of Arkansas Community College at Hope-Texarkana University of Arkansas Community College at Batesville Cossatot Community College at the University of Arkansas University of Arkansas Community College at Morrilton University of Arkansas Community College at Rich Mountain University of Arkansas Pulaski Technical College Other Units University of Arkansas System Division of Agriculture Arkansas Archaeological Survey Criminal Justice Institute Arkansas School for Math, Sciences, and the Arts University of Arkansas Clinton School of Public Service Arkansas Research and Education Optical Network (ARE-ON)