Job Description
Operational Readiness Lead at The Services Group Operational Readiness Lead at The Services Group in Costa Mesa, California Posted in about 20 hours ago.
Type:
full-time Job Description:
Must be willing to travel onsite in S Cal on occasion Job Title Operational Readiness Lead - Oracle ERP Implementation Job Summary The Operational Readiness Lead will ensure the business, finance, and operational functions are fully prepared to adopt and sustainably operate a new Oracle General Ledger as part of a broader ERP transformation. Taking end to end ownership of Readiness focused on Business readiness but working with Technology & Data combining engagement, focused on cut-over, Hyper care, contingency planning, Go-Live and post Go-Live support into day?one operational success, ensuring controls, processes, people, and governance are ready for go?live and beyond. Work with 3rd Party Solution Providers and Implementation partners to plan, design and execute the Project Readiness . Scope - The role is accountable for end?to?end operational readiness across close, reporting, controls, and post?go?live stabilization for the Oracle ERP. Defining & implementing the following based on Senior Leaders' requirements. Owning and driving PL's readiness and be the Readiness contact throughout Blue final Go-Live approach. Tracking the Business readiness end to end and the related dependencies to ensure they are actively managed . Ensuring timely collation of programme resource demand and ensure this meets the budget, reviewing monthly with key Sponsors/Stakeholders and being the escalation point for resolution resourcing issues that may impact delivery of Blue goals . Key Responsibilities Operational Readiness & Go?
Live Preparation Lead operational readiness planning for the Oracle ERP, including readiness criteria, exit gates, and cutover dependencies Define and execute a structured readiness framework covering people, process, data, controls, and technology Partner with Finance, Accounting, Internal Controls, Tax, Actuarial, FP&A, and IT to confirm operational sign?off prior to go?live Identify, track, and mitigate readiness risks affecting close, reporting, or compliance Finance Process & Controls Enablement Translate Oracle ERP design into end?to?end accounting and close processes, including journal entry, reconciliation, subledger integration, and reporting Ensure Sarbanes?
Oxley (SOX) and internal control requirements are embedded in new processes Coordinate control design validation, walkthroughs, and audit readiness activities Support development of close calendars, roles, handoffs, and escalation models Change, Training & Adoption Partner with Change Management to ensure role?based readiness for accounting, controllership, and finance operations Define operational training needs specific to Oracle ERP processes and close activities Validate that training, job aids, and procedures enable Day?1 execution without workarounds Act as a trusted advisor to Finance leaders during transition and stabilization Data, Cutover & Stabilization Support GL?specific data conversion readiness, including opening balances and historical data dependencies Participate in cutover planning to ensure operational tasks are sequenced and owned Lead or support post?go?live hypercare focused on GL stability, close performance, and defect triage Establish readiness metrics and post?go?live performance monitoring Governance & Stakeholder Management Serve as the primary operational readiness point of contact for Oracle GL Provide concise readiness status, risks, and decision points to program leadership and SteerCo Align readiness outcomes with program milestones, testing cycles, and release plans Required Qualifications 10+ years of experience in Finance Operations, Accounting, ERP implementation, or Finance Transformation Hands?on experience with Oracle General ERP (Cloud preferred) Strong knowledge of accounting close, financial reporting, and internal controls Proven experience preparing organizations for ERP go?live readiness Ability to work across Finance, IT, and Business teams with minimal direction Exceptional communication skills with senior finance and program leadership Preferred Qualifications Prior experience in large?scale Oracle ERP or Finance ERP implementations SOX or internal controls design/testing experience Experience working in matrixed, enterprise transformation programs Background in controllership, accounting operations, or audit Familiarity with broader Oracle Financials (AP, AR, FA, SLA) Key Competencies Operational rigor and attention to detail Structured thinker with a strong bias toward execution Risk identification and mitigation Comfortable operating in ambiguity and change Trusted partner to Finance leadership Success Measures (First 12-18 Months) Oracle GL go?live with no material operational, close, or control failures Finance teams able to execute close and reporting with minimal hypercare reliance Readiness risks identified early and transparently managed Smooth transition from implementation team to steady?state operations Key Deliverable (Artifacts) Business Readiness approach document with a defined plan integrated with overall Programme plan covering Readiness of Business and enabling Technology & Data Hyper Care approach , process and operate model including flip between Primary (Project) & Secondary Support (BAU) mode (all teams), switch and close process Gate Process for Readiness and Progressing with clear criteria at each gate (final prep, cut-over, entry/exit to hyper care) Oversee Knowledge Transfer and Transition to external partners Individual Cut-over plans consolidated into a single Cut-over Plan (covering Business and Technical activitie by each system component Service Design & Transition Planning Implement an integrated Business & Technology Support Model (Operate Model not just Orgainisational design)) Provide high-level updates to multiple stakeholders , including Business Sponsors, Steering Groups, Service Partners, and Operational teams .