Financial and Advisor Specialist

We are looking for a dedicated Financial and Advisor Specialist to join our team in New Gloucester, Maine. This is a contract position where you will play a pivotal role in guiding students through their academic and financial aid processes. The ideal candidate will thrive in a dynamic environment, offering personalized support to students while ensuring administrative accuracy.

Responsibilities:

• Provide assistance to students with course scheduling and academic planning.
• Answer inquiries regarding financial aid programs and eligibility requirements.
• Offer guidance on career outcomes and program options to support student success.
• Manage account setups and ensure proper handling of incoming payments.
• Maintain administrative oversight to ensure compliance with institutional policies.
• Deliver exceptional customer service through attention to detail and effective communication.
• Utilize phone etiquette to address student concerns and provide clear information.
• Collaborate with advising teams to streamline student support processes.
• Assist with the organization and documentation of financial aid materials.
• Participate in contract-based assignments or day events as needed.