Bursars Operations Specialist - 3rd Party Programs - UTK

Bursars Operations Specialist

• 3rd Party Programs
• UTK University of Tennessee
• Knoxville
• 4.

1 Knoxville, TN Job Details Full-time $19.50 an hour 1 day ago Qualifications Associate's degree in accounting Record keeping Accounts receivable Financial data reconciliation Bachelor's degree in finance Banner Bachelor's degree in business Student information system Collaborating with government agencies Associate's degree in finance Family Educational Rights and Privacy Act (FERPA) Mid-level Customer inquiry handling Finance Client invoicing PeopleSoft Financial record maintenance Contracts Accounting and finance experience Financial services Productivity software Bachelor's degree in accounting Business Associate's degree 2 years Accounting Communication skills Financial compliance Database software proficiency Full Job Description Under the supervision of the Manager

• Business Services the Third-Party Billing Specialist is responsible for coordinating all aspects of third-party billing for students whose charges are paid by external sponsors such as employers, government agencies, scholarship organizations, and other third-party entities (e.

g., Nursing, Dual Enrollment, Governor's School, Non-Degree, etc.). This role ensures accurate billing, timely invoicing, thorough documentation, and consistent follow-up to secure payment from sponsors. The Specialist works closely with students, sponsors, and internal departments to ensure compliance with institutional policies and to support financial accuracy and excellent customer service. Set up third-party authorizations and contracts in the student information system based on documentation received from sponsors and students. Process third-party billing for tuition, fees, housing, and related charges in accordance with sponsor agreements and institutional deadlines. Prepare and send invoices to sponsors accurately and promptly each billing cycle. Monitor sponsor payments and apply payments to student accounts in a timely and accurate manner. Maintain records of contracts, authorizations, invoices, payments, and correspondence. Serve as the primary point of contact for employers, agencies, government programs (e.g., Nursing, Dual Enrollment, Governor's School, Non-Degree, etc.), tuition assistance sponsors, and other billing partners. Respond to inquiries from sponsors regarding invoices, account activity, required documentation, and payment status. Monitor aging reports for third-party accounts and follow up with sponsors on unpaid or disputed invoices. Reconcile third-party accounts, ensuring payment accuracy and resolving discrepancies.

Required Qualifications Education:

Associate's or bachelor's degree in Business, Accounting, Finance, or a related field (or equivalent experience).

Experience:

Minimum of 2 years of experience in billing, accounts receivable, student financial services, or related financial operations.

Knowledge, Skills, Abilities:

Strong attention to detail and ability to manage multiple deadlines. Excellent written and verbal communication skills. Ability to work effectively with students, campus partners, and external sponsors. Proficiency with Microsoft Office applications and financial or database systems. Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications Education:

Bachelor's Degree Experience:

Experience with student information systems (Banner, PeopleSoft, TouchNet, Argos, or similar).

Knowledge, Skills, Abilities:

Familiarity with billing compliance requirements in higher education. Other qualities needed for this position include the ability to multi-task, be detail-oriented, work well under pressure (must meet deadlines), honesty, dependability and maintain confidentiality as required by FERPA regulations.

Work Location:

University of Tennessee Knoxville. This position is in-person.

Compensation and Benefits:

UT market range: MR06 Anticipated hiring range: $19.50 ($40,560K per year)

Application Instructions:

For best consideration applicants should submit the below materials before May 22 nd , 2026. Resume Cover Letter (optional) List of no more than 3 references

About The College/Department/Division:

The Office of the Bursar specializes in managing student accounts, assesses tuition and fees, provides billing statements, refunding, and processing payments. Our goal is to aide students in understanding their student-related charges while also providing guidance about payment options available to them. We aim to provide the best student centric service so that students are prepared for success on their collegiate journey. We also provide banking services for university departments. The Finance & Administration Division has fiduciary and leadership responsibility for the Knoxville campus in three primary areas of accountability: fiscal, physical, and auxiliary operations. Our goal is to provide quality support in the institution's pursuit of excellence through effective stewardship and enhancement of the University's resources. The strategies to achieve the goal of quality support of the instruction, research and public service functions include implementation of best operations practices, recommendation of efficient and cost-effective policies and procedures, ensuring compliance with laws and regulations, focusing on internal and external customer needs, and the provision of a safe and productive physical environment. The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university's tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine. Apply today and join the Tennessee Volunteer community!