Business Operations Specialist

Business Operations Specialist The Business Office Specialist is a cross-functional Business Office professional responsible for supporting and maintaining continuity across student accounts, cashiering operations, general accounting, payroll support, reconciliations, financial reporting, and audit preparation. The incumbent will be cross-trained in student receivables, cash management, general ledger accounting, and payroll-related accounting functions to ensure uninterrupted financial operations. The ideal candidate is analytically strong, operationally versatile, detail-oriented, and comfortable interacting with students, faculty, staff, auditors, and external agencies.

TASKS & RESPONSIBILITIES 1.

Student Accounts & Receivables Analyze student account data to ensure tuition, fees, financial aid, and cash payments are accurately posted. Perform account adjustments, billing, collections, and refund processing. Maintain aging reports and assist in managing delinquent accounts. Coordinate with collection agencies as necessary. Reconcile student sub-ledger accounts to general ledger control accounts. Partner with Financial Aid to ensure accurate aid posting and refund clearance. Support registration cycles and student-facing tuition communication. Generate monthly collection and receivable reports for leadership. 2. Cashiering & Cash Management Receive and reconcile daily cash, checks, credit card transactions, and other payments. Prepare daily deposits and ensure timely bank submissions. Maintain custody of and log sensitive financial instruments (loan checks, vendor payments, work-study checks). Prepare daily recap and reconciliation reports. Monitor returned checks and coordinate re-charges to student accounts. Maintain tracking and reporting for Deferred Payment Plans. Support registration payment processing and high-volume transaction periods. Evaluate cashiering processes and recommend operational improvements. 3. General Accounting & Financial Reporting Prepare monthly general ledger reconciliations. Assist in the preparation of financial statements and support schedules. Analyze monthly financial data and report variances. Support payroll accounting entries and reconciliation. Review fixed asset schedules and investment account reconciliations. Ensure proper accounting entries and corrections in accordance with GAAP and fund accounting standards. Assist with annual financial and tax audits. Support the preparation of the required University reporting. 4. Payroll & Operational Support Provide backup support for payroll processing and reconciliation. Manage payroll-related inquiries through designated communication channels. Ensure payroll entries reconcile to the general ledger. Maintain confidentiality of payroll and personnel financial information. 5. Compliance, Controls & Process Improvement Ensure adherence to internal controls and University policies. Safeguard highly sensitive financial information. Evaluate operational processes for efficiency and risk mitigation. Recommend procedural improvements to strengthen financial controls. Qualifications Associate's degree in accounting, finance, business administration, or related field. Bachelor's degree desired. 2-5 years of progressive accounting or financial operations experience. Experience in higher education or fund accounting is strongly preferred. Experience in accounts receivable, cash handling, and reconciliation required. Strong payroll experience using ADP is required. Strong QuickBooks experience is required.

KNOWLEDGE, SKILLS, & ABILITIES

Strong understanding of GAAP and fund accounting principles. High proficiency in Microsoft Excel, QuickBooks, and financial systems. Demonstrated experience in reconciliation, analysis, and financial reporting. Strong internal control awareness and risk mitigation mindset. Excellent organizational and time-management skills. Ability to function independently and as part of a collaborative team. Strong student/customer service orientation. Ability to manage confidential financial information with discretion. Commitment to the Mission and Vision of the University.

SUPERVISION

This position reports to the CFO and Senior Vice President.

SALARY RANGE

$52,000 Annually, plus benefits

POSITION STATUS

Full-time; in-person.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Vision insurance

Work Location:

In person