Financial Service Representative

Financial Service Representative

DVMD LLC

Sacramento, CA Job Details Full-time $25 - $28 an hour 15 hours ago Qualifications Some college Phone communication Student record keeping Compliance audits & assessments Filing Mid-level Customer inquiry handling Databases Administrative experience Debt collection payment plan Loan funds disbursement College financial aid assistance Student advising LMS Financial audit support 2 years Communication skills Technical Proficiency Full Job Description We are hiring a Full-Time Financial Service Representative at Asher College Sacramento, CA Minimum Qualifications (Education, Experience, Skills) Education and/or

Experience:

Two years post secondary education or equivalent. Two years in administration experience; proficiency in computer applications and the aptitude to quickly learn new technology. Initiative and creativity and the ability to function well in an environment that promotes both teamwork and independence. Strong, well-developed organizational, written and oral communication skills; excellent customer service skills and the ability to work effectively with students, the public, the college community and external constituencies with sensitivity to the needs of older learners and an appreciation for cultural and group differences. Position Summary Responsible for the service and administration of financial aid and other funding sources for the campus. Essential Duties and Responsibilities Specific duties of the Financial Aid Administrator include, but are not limited to the following: Processing a Financial Aid Student Assists prospective or current students with the financial aid applications (FAFSA) Prepare an offer letter based on the EFC received from the Department of Education. Loan entrance counseling and Mater Promissory Note (MPN). Loan exit counseling (when student graduates, drops below half time attendance or withdraws). Communicates with Admissions Advisor throughout enrollment process regarding financial aid application status. Assisting in reporting (ERR) to the Education Department FAFSA Renewals Financial Aid Services Compliance Reviews Annual Audit and Audit Preparation Tracking Student progress for next disbursement Create TFC if necessary Create file for new student e-file and filing all documents (vouchers, loand disburstments etc) Close out file after completion or withdraw Notify FAS and make changes in NSLDS when student has had a LOA or change of status File auditing Updating spreadsheets Answer emails and phone calls from students and co-workers Updating and maintaining appropriate records and multiple databases Maintaining knowledge of constantly changing regulations and procedures Advising students and colleagues when necessary Exit counseling, counsel students on the implication of debt, and requirements of loan payback Respond to inquiries of staff, outside agencies and or students providing information or direction Duties that are specific to the campus financial department. (VA,DVR billing,Cal Grant,WIOA, etc) Financial Aid Verification Oversees verification process for Free Application for Federal Student Aid (FAFSA) applications submitted to the Department of Education. Verification will be tracked by each Financial Aid Administrator. Verifications will be reviewed daily until the verifications process is completed. Verification documents that are requested to be delivered by the student will have a 7 day clock. (This will mean that the student will have 7 days to bring in requested documentation.) If the documentation will have to be requested from a third party (IRS, Social Security, High School) the timelines will very by agency. Financial Aid Administrator will work directly with Financial Aid Servicing (FAS) our third party servicer with all Verifications and Professional Judgements. Monitor (FAFSA) application process and follow-up with student with any inconsistencies. Verifications, c-codes, PJ's completed and uploaded to FAS Ck Student File Direct daily Track AED end date for credit balance Disbursements for a Financial Aid Student Prepares and transmits requests (FASAPP) for disbursements to student tuition accounts. Reviewing Loan certs for accuracy Track AED end date for credit balance Track all student disbursements with FA Dashboard in LMS Ensures proper receipt of monies offered to student. Monitors students for qualification for disbursements (GPA, attendance standard, completed courses equal to QCH and students on leave of absence) To ensure that all disbursements are requested in a timely manner: Financial Aid Administrator calculates disbursement dates for each student. This determines the accurate timing for each disbursement after the first disbursement has been received. FAA updates or edits LMS in order to keep the most accurate dates in the database for disbursements. FAA checks the Critical Care report on a weekly basis to keep track of potential disbursements. Billing for VA, WIOA, Vocational Rehabilitation, and other local/state/federal agencies depending on campus. Setting up TFC payment plans with students for GAP balances. Student Payments-Credit Cards, Checks, etc. Uses sound judgment when applying policies and procedures to individual cases. Supervisory Responsibilities This position has no supervisory responsibilities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.