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Member Service Associate

Job

Hawaii Law Enforcement Federal Credit Union

Pearl City, HI (In Person)

$39,520 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/18/2026

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Job Description

Member Service Associate Hawaii Law Enforcement Federal Credit Union - 1.0 Pearl City, HI Job Details Full-time $18 - $20 an hour 11 hours ago Qualifications Opening bank accounts Authentication Electronic fund transfers Customer records maintenance Managing customer accounts Cash amount verification Loan payment processing Financial services customer support Promoting products Account maintenance Depositing cash Account troubleshooting Electronic transaction processing Bank transfers Promoting bank products Cash drawer securing Compliance with security regulations Checking account services Financial issue resolution Managing client accounts Assisting with digital banking services Customer support for financial loans Handling account queries Account management Promoting bank services Entry level Credit card services Financial compliance Full Job Description Since we are looking for skilled workers our Hiring Bonus is commensurate. After successfully attaining the first six-months of employment a $1,100 bonus will be awarded to the employee. Upon successfully attaining one year of employment a $1,100 bonus will be awarded to the employee. (
Note:
Restrictions do apply, please ask for further details) Our Member Service Representatives are the primary contact for members, handling daily financial transactions, resolving account issues, and promoting the Credit Union's products and services.
Primary duties and responsibilities include:
Financial Transaction:
Process deposits, withdrawals, loan payments, fund transfers, and cash advances
Member Support:
Respond to member inquiries and resolve problems related to their accounts in person or online
Account Management:
Open new accounts, close existing accounts, process debit card requests, update account information, such as a change of address
Product and Service Promotion:
Educate members on the features and benefits of the Credit Union's offerings, such a loans, credit cards, share certificates, and online banking
Balancing:
Accurately balance a cash drawer and verify daily transactions to ensure the cash total is correct
Security and Compliance:
Follow strict security and confidentiality protocols, including identity verification and compliance with credit union regulations