Lead Relationship Management (Remote-Eligible)

Job Listing ID:

4474513

Job Title:

Lead Relationship Management (Remote-Eligible)

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

04/17/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Lead Relationship Management (Remote-Eligible) Responsible for building and maintaining a portfolio of key relationships with external and internal account stakeholders to drive business growth. Works cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development. Actively manages and escalates risk and customer-impacting complaints or issues within the day-to-day role to management.

Responsibilities :

Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience. Ensure that risk is being mitigated as needed throughout the portfolio. Proactively address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts agreements while ensuring compliance with new processes and business practices. Serve as trusted advisor between Discover and their portfolio of accounts by maintaining relationships with key decision-makers across all divisions of the assigned partner. Advise network participants of operational initiatives, new products/services/pricing or marketing program opportunities to ensure adoption. Provide voice of industry into products, marketing and operations by analyzing trends that may impact client engagement and work with internal stakeholders to develop tactics to improve Discover's position. Work closely with Compliance, Legal, and Due Diligence to ensure proposals and contracts are effectively and accurately produced.

Basic Qualifications:

Bachelor's degree or military experience At least 6 years of payments industry experience within financial services

Preferred Qualifications:

8+ years of payments industry experience within financial services Experience influencing key stakeholders, executive level clients or internal business partners Ability to maintain high productivity levels while navigating shifting priorities Capital One is open to hiring a Remote Employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $109,900 - $125,400 for

Lead Relationship Management Riverwoods, IL:

$109,900 - $125,400 for Lead Relationship Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt ...

Job Classification:

Sales Managers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A