Commercial Banking Manager

Commercial Banking Manager Highland Bank - 2.9 Saint Paul, MN Job Details Full-time $143,396 - $237,398 a year 5 days ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Paid time off 401(k) 4% Match Vision insurance 401(k) matching Life insurance Qualifications Regulatory compliance Filing Administrative experience Grammar Experience Financial compliance experience in banks

Full Job Description SUMMARY:

Under the direction of management, in line with established policies and procedures, this position coordinates and reinforces the sales efforts of the business banking staff, by managing the administrative work and documentation related to commercial banking and lending, as well as providing customer service to the business customer base. Official title general guidelines - The timing of official titles is based on various factors and subject to senior management and BOD approval. Commercial Banking Associate I Commercial Banking Associate II Commercial Banking Associate III Commercial Banking Associate Manager Officer Officer/AVP Non-Exempt Exempt Exempt Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following, other duties may be assigned: Provide general customer service to all customers in Commercial Banker portfolios, including responding to inquiries regarding loan activities, real estate items, balances, payoff amounts, interest accruals, and billing statements. Approve and open new Commercial deposit accounts, maintain existing account portfolios, and manage daily customer service interactions. Monitor and resolve overdrafts, non-posts, and account exceptions. Conduct regular care calls to maintain customer relationships, address service issues, and identify potential sales opportunities. Update customer portfolio records to ensure accuracy. Coordinate interactions between account officer, cash management and customer regarding the sale or service of specialized cash management products. Perform pre-close and post-close loan reviews for business loan requests, ensuring compliance, regulatory adherence, and lien perfection while minimizing documentation exceptions. Maintain the tickler database for required insurance and financial documents, including personal financial statements, tax returns, and annual or interim statements. Provide exception reporting and follow-up support to account officers and contact customers when necessary to collect required information or clear exceptions. Assist account officers with annual loan reviews and renewals, including maintaining organized digital credit files, initiating renewal processes with customers, and completing loan documentation and disbursements. Identify new business and personal banking opportunities within the Commercial customer base. Maintain the privacy and security control of all customer records. Report suspicious activity and security concerns. Manage assigned projects related to business banking initiatives and provide backup support to other positions as needed. Support, advance, and be responsible for meeting bank and department quality service standards. Tasks

CBA I CBA II CBA III CBA

Manager Able to assist with ordering and reviewing collateral verification documentation X X X Authority to sign Cash Management Agreements X X Authority to sign Loan Documents (in designated circumstances) X X Ability to handle more complex loan and deposit accounts The expectation of handling more complex loans/loan closings/deposit needs will increase as CBA level increases. Possible Training Duties The expectation of training duties for new or less experienced CBAs will increase as the CBA level increases. Leadership Expectation The expectation of taking on leadership roles and responsibilities, both internally and externally, will increase as CBA level increases. Expanded Responsibilities (outside of typical role) Opportunities for expanded responsibilities will be based on professional growth and development. Supervisory/Management Role

N/A N/A N/A X

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

QUALIFICATIONS

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough knowledge of bank operations, products and services and regulatory and statutory requirements Maintain a high level of knowledge and regulatory banking compliance to properly perform the duties of this position Strong customer service and interpersonal skills Strong verbal and written communication skills Ability to work independently with little direction and supervision Knowledge of modern office methods and procedures, filing, telephone techniques, as well as spelling, grammar and punctuation Ability to operate standard office equipment

EDUCATION/EXPERIENCE

Bachelor's degree (B. A.) in Business, Finance, Sales or related field from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience. Three to five years of experience with business lending documentation is preferred. ​ Benefits Available Health Insurance Dental Insurance Vision Insurance Life Insurance Dependent Life Package Accidental Death and Dismemberment Insurance (AD&D) Salary Continuation Long-Term Disability Voluntary Life Insurance for Employee, Spouse, and Child(ren) Voluntary Accidental Death and Dismemberment Insurance (AD&D) for Employee, Spouse, and Child(ren) Health Savings Account Flexible Spending Accounts 401(k) with 4% employer match 21 Days of PTO, accrued per pay period Employee Incentive Program Highland Bank Your Business. Our Bank Highland Bank is an

Equal Opportunity Employer Pay:

$143,396.00 - $237,398.00 per year

Work Location:

In person