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Digital Branch Representative

Job

PrideStaff

Bend, OR (In Person)

$45,760 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/23/2026

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Job Description

Digital Branch Representative PrideStaff - 3.9 Bend, OR Job Details Full-time From $22 an hour 1 day ago Qualifications Live chat Interpersonal skills High school diploma or GED Client database systems Attention to detail Financial services CRM system proficiency Technical Proficiency Full Job Description PrideStaff, a premier staffing and recruiting agency in Bend, Oregon, is currently seeking a Digital Support Representative on behalf of a community-focused financial services company. Our client is dedicated to serving their clients with integrity, personalized service, and innovative digital solutions. The Digital Support Representative serves as the primary face of the organization's digital service channel, connecting with clients across various platforms from a centralized office location. This is a full-time, in-person position based at the Bend, Oregon office. This role is crucial in delivering a personalized, friendly experience—assisting clients with account needs, troubleshooting online tools, and educating them on available products, all while upholding high standards of security and compliance.
Key Responsibilities Multichannel Support:
Respond to inbound client inquiries via phone, email, live chat, and video.
Account Services:
Assist with balance checks, transaction history, and routine account maintenance.
Digital Support:
Guide clients through the setup, navigation, and troubleshooting of online platforms and mobile apps.
Consultative Service:
Educate clients on available financial products and services, identifying opportunities to cross-sell or refer.
Transaction Processing:
Accurately handle transfers, payments, stop payments, and routine processing requests.
Compliance & Records:
Adhere to industry regulations, maintain strict data privacy, and log accurate records in the CRM system.
Requirements Experience:
1-3 years of professional customer service experience (call center, office, or financial services environment preferred).
Education:
High School Diploma or GED required.
Tech Skills:
Proficient with CRM software, databases, and multi-channel digital communication tools.
Core Skills:
Strong verbal and written communication, active listening, technical problem-solving, and sharp attention to detail. Company Overview PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you. Apply Today! If you are tech-savvy and ready to grow your career in Bend, submit your resume for immediate consideration.
Pay:
From $22.00 per hour
Work Location:
In person