Member Service Representative Centuria, WI 54824 From $22 an hour
- Full-time From $22 an hour
- Full-time Due to continued team growth, Polk-Burnett Electric Cooperative is seeking a full-time member service representative that will work in the Centuria and Siren office.
This position will provide accurate record keeping for electric accounts and interact with members in a positive proactive manner regarding their electric accounts. The successful candidate must have a high school or equivalent diploma. An associate degree or technical college certificate in a related field is preferred. Additional training pursuant to customer service is highly desirable. A minimum of two years experience in an office environment with frequent public contact, bookkeeping, and data processing is preferred. Responsibilities include billing electric accounts, data entry to member accounts, account changes and adjustments, payments received, fees, deposits, collections and responding to member electric billing questions.
Requirements:
- Previous experience in customer service or financial services is preferred
- Strong interpersonal skills with the ability to build rapport with customers
- Excellent math skills for accurate transaction processing
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Strong problem-solving skills to address member inquiries or issues
- Ability to work well within a team and collaborate effectively Join our team as a Member Services Representative and enjoy the opportunity to make a positive impact on our members' lives.
Apply before June 29, 2026 by submitting an application found on our website at www.polkburnett.com under My Co-op/Employment!
Job Type:
Full-time Pay:
From $22.00 per hour
Benefits:
401(k) 6% Match 401(k) matching AD&D insurance Dental insurance Dependent care reimbursement Disability insurance Employee assistance program Financial planning services Flexible spending account Gym membership Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Volunteer time off
Work Location:
In person