Digital Banking Manager

Why NEBAT?Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

SummaryThe Digital Banking Manager will lead and oversee the Consumer Digital Banking team, ensuring effective day-to-day operations, strong service delivery, and ongoing development of team members. This role serves as a subject matter expert for consumer digital banking products, partnering with internal stakeholders to support product implementations, enhancements, and customer adoption. The position also plays a key role in risk management, fraud mitigation, audit support, and regulatory compliance, while driving continuous improvement and high-quality consumer digital banking solutions.

Skills & AttributesThe following skills and attributes are needed to be successful in your banking career as a

Digital Banking Manager:

Proven leader with the ability to coach, engage, and develop team members while maintaining accountability.

Clear, effective communicator with strong interpersonal skills and the ability to build productive relationships.

Highly organized, detailoriented, and able to work independently in a fastpaced, changing environment.

Professional, calm, and customerfocused when handling pressure, challenges, and complex situations.

Demonstrates integrity and confidentiality with proficiency in Microsoft Office and consumer digital banking tools. Benefits OfferedNational Exchange Bank & Trust offers a competitive benefit package for employees, including but not limited to the following:

Health, Dental, and Vision InsuranceHealth Savings Account with Employer ContributionsShort and Long Term DisabilityEmployer Paid Life and AD&D InsuranceVoluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance401(k) with Employer Match & Profit SharingPaid Time OffFlexible scheduling Education Assistance ProgramProduct & Service Discounts & more!