Hourly Pooled - Student Financial Services Representative, Student Financial Services

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming , we are committed to creating a supportive and enriching workplace.

JFNTMP JOB TITLE

Student Financial Services Representative

JOB PURPOSE

Provide front counter customer service support for Student Financial Services

ESSENTIAL DUTIES AND RESPONSIBILITIES

Staff the front counter and assist visitors in person, by phone, and via email. Monitor shared email inboxes and respond promptly or route inquiries to appropriate staff. Represent the office at orientations, workshops, resource fairs, and other outreach events. Discuss financial topics with students and families in a clear, professional, and supportive manner. Serve as a peer counselor to help improve financial literacy across campus. Provide general office support as needed.

COMPETENCIES

Ability to learn Attention to detail Consistency Initiative Service orientation Teamwork Sensitivity

MINIMUM QUALIFICATIONS

Be a student on UW's main campus who can work 15-20 hours per week during the academic year. Summer hours and those outside the traditional semester block may be available if interested. Have strong communication and customer service skills Be comfortable discussing financial topics and learning new information Be professional, reliable, and detail-oriented Work independently and as part of a team Be familiar with Microsoft Office Suite (especially Outlook and Excel)

DESIRED QUALIFICATIONS

Prefer candidates have some office-related and customer service experience, but will consider other experience

REQUIRED APPLICATION MATERIALS

Complete the online application and upload BOTH of the following for a complete application: Resume Contact information for two references (prefer work-related).

WORK LOCATION

On-campus:

This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.

HIRING STATEMENT/EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu .

ABOUT LARAMIE

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website . Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/