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Fraud Analyst
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First City Credit Union
Altadena, CA (In Person)
Full-Time
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Job Description
The Fraud Analyst will assume, but not be limited to, the following responsibilities: Review and investigate fraud alerts in various platforms (Verafin, BioCatch) and escalate issues appropriately. Assists with setting, updating and maintaining system parameters to optimize enterprise fraud systems (e.g., digital account and loan decisioning, transaction monitoring and alerting engines) review risk analytics, velocity checks, device/behavior rules and overlapping considerations. Conducts timely and thorough investigations of suspected fraudulent activity, including member interviews, transaction analysis, supporting documentation, video footage and provides detailed documentation of case resolution. Tracks and reconciles fraud losses to general ledger, maintain accurate loss registers by channel, product, scheme type, and root cause. Align with Finance and Accounting, and Loan Servicing for month-end close and creates reports on fraud losses, trends, and key risk indicators for management. Proposes fraud control enhancements through coordination with fraud solution providers and internal stakeholders. Coordinates with BSA/AML staff on cases involving potential suspicious activity to support compliance with SAR determinations and regulatory reporting. Assists with fraud‑related risk assessments, including new account and loan openings, payments fraud, account takeover, identity theft, Red Flags, and related controls. Act as subject‑matter expert and resource to staff regarding fraud trends, scams, and preventive measures, serving as a point of escalation. The successful candidate will possess the following education, knowledge and skillsets : Certification through America's Credit Union (Risk, Compliance, or Fraud), CFE, ACAMS, or similar preferred. Three to five years of experience in fraud prevention, loss prevention, or fraud investigations within a financial institution, bachelor's degree in criminal justice, or related field or equivalent experience preferred. Knowledge in fraud‑related regulations, rules, and guidance applicable to financial institutions, including but not limited to BSA/AML, Reg E, Reg Z, and Identity Theft Red Flags. Experience with credit union operations, products and services preferred. Professional verbal and written communication skills in Minimum two to three years of experience in branch and/or back-office operations We provide competitive compensation and benefits package that includes: Medical, dental, and vision insurance Life insurance 401k Retirement Plan (matching contribution=5%, immediate vesting) Paid Time Off (PTO) Paid Holidays Educational Reimbursement "Actual compensation is determined based on experience, education, skills, internal equity, and other job‑related factors." EOE