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Fraud Specialist
Job
Robert Half
Rochester, NY (In Person)
Full-Time
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Job Description
Description We are looking for a Fraud Specialist to support fraud prevention and case resolution efforts for a long-term contract opportunity in Rochester, New York. This position focuses on protecting the organization and its clients by reviewing suspicious activity, researching financial crime concerns, and coordinating timely responses with internal teams and external institutions. The ideal candidate will bring a detail-oriented approach to risk assessment, compliance, and client support while helping reduce financial exposure through thorough investigation and documentation.
Responsibilities:
- Examine flagged clients and transactions to identify elevated risk, confirm patterns of suspicious behavior, and help stop potentially fraudulent activity before losses occur.
- Investigate reports involving check-related fraud, including altered or unauthorized items, and partner with business contacts to guide resolution steps and document outcomes.
- Support cases involving exposure of sensitive personal information by following regulatory requirements, coordinating appropriate next steps, and communicating available remediation options.
- Assess applicants or new clients who do not pass authentication checks by conducting research into legitimacy, financial standing, and potential risk indicators.
- Record fraud incidents accurately in centralized tracking tools to support reporting, pattern analysis, and information sharing across fraud prevention efforts.
- Work with financial institutions and internal stakeholders to assist with account restriction, fund recovery efforts, and other actions intended to limit losses.
- Provide practical guidance to clients and internal partners on fraud prevention measures, response procedures, and sound security practices.
- Compile case details and trend data for recurring reporting needs, helping the team monitor fraud activity and identify areas requiring additional controls. Requirements
- Associate's degree in Criminal Justice, Economic Crime Investigation, Finance, Business, or a related field.
- At least 1 year of experience in fraud investigations, banking, compliance, business finance, or a comparable environment.
- Knowledge of fraud prevention practices, financial risk review, and regulatory or policy-driven procedures.
- Ability to conduct research, evaluate documentation, and make informed decisions based on available facts and risk indicators.
- Experience handling sensitive information with discretion and in accordance with legal and compliance standards.
- Strong written and verbal communication skills for working with clients, financial institutions, and cross-functional business partners.
- Proficiency in case tracking, reporting, and maintaining accurate records for trend analysis and audit support.