Administrator Accounting

Job Details:

SUMMARY:

Seeking a detail oriented, customer centric Fresh Meats Customer Claims Administrator to join our customer facing team. In this role, you will be responsible for managing and resolving quality issues related to products, pricing discrepancies, and shipping concerns. You will act as a liaison between customers and internal departments to ensure timely and satisfactory resolution of claims, enhance customer satisfaction, and uphold the company's commitment to quality and service excellence.

Key Responsibilities:

Timely processing of customer claims related to product quality, pricing discrepancies, and shipping related issues. Investigate and resolve claims by collaborating with both internal and external stakeholders. Communicate and partner with stakeholders to gather necessary information, provide updates, and ensure resolution of outstanding issues. Maintain accurate records of claims, resolutions, and customer interactions. Analyze claim trends to identify recurring issues and suggest improvements to prevent future occurrences. Prepare actionable reports on various claim resolution types. Provide top tier customer service by addressing inquiries professionally and timely.

REQUIREMENTS

Education:

High school diploma or equivalent. Some post-secondary education in general office and clerical skills preferred.

Experience:

3 plus years of office experience.

Computer Skills:

Excellent computer skills using Microsoft Office are essential.

Communication Skills:

Excellent verbal written English communication skills.

Special Skills:

Available one Saturday a month for close. Must be a self-starter with the ability to work independently with minimal supervision. The ability to multi-task prioritizes tasks and possess extensive organizational skills are necessary in this position.

Supervisory:

NA Travel:

NA Relocation Assistance Eligible:

No Work Shift:

1ST SHIFT (United States of America) Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended. Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment. Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status. We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more. If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.

Unsolicited Assistance:

Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral. Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations. Join us on the journey. At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy! We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business. We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work. To learn more about our culture, please read Our Purpose. The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation. Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.