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Medical Claims Representative

Job

Robert Half

Pleasanton, CA (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/28/2026

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Job Description

We are looking for a Medical Claims Representative to join our team in Pleasanton, California in a Contract to Permanent role. This position is ideal for someone with experience handling medical claims, billing activity, and insurance-related documentation in a fast-paced environment. The person in this role will support accurate claim review and member-related processing while communicating clearly with Spanish-speaking members and internal teams. Success in this position requires strong knowledge of medical terminology, benefit plans, and claims administration procedures.
Responsibilities:
  • Review, evaluate, and process medical claims with close attention to accuracy, completeness, and applicable coverage details.
  • Enter and maintain member, enrollment, beneficiary, and medical information within internal claims systems while following established procedures.
  • Verify insurance details and confirm benefit eligibility to support timely and correct claim handling.
  • Interpret billing information, coding details, and supporting documentation to determine appropriate claim outcomes.
  • Communicate with members, providers, and internal partners regarding claim status, required documentation, and benefit-related questions.
  • Assist Spanish-speaking members by providing clear and thorough support in both English and Spanish.
  • Apply working knowledge of healthcare benefits, policies, and regulatory guidelines when reviewing claim activity.
  • Escalate complex or legally sensitive claim matters to leadership when additional review or direction is needed.