Insurance Support | Venice, FL, USA

Insurance Support Description Join the Pinkerton Payroll & Insurance Team! Are you looking to be a part of a growing team? At Pinkerton Payroll & Insurance, we're focused on providing the best commercial insurance solutions with a dedicated and passionate team, and we're on a mission to expand across Florida and more. Come be part of our exciting journey! What You'll Do This position's purpose is to enhance team effectiveness by supporting insurance servicing staff. The initial job focus will be to work directly as an assistant to offset administrative workload. If you love helping people and working with the latest technology, this is the perfect job for you! In this role, it is vey important that you are able to learn and utilize our computer systems. Daily tasks will vary according to business need, but common responsibilities include the following:

• Welcome guests and customers by greeting them, in person or on the phone
• Answer or direct inquiries
• Complete new client proposals as needed
• Utilize computer systems, especially Microsoft Office Suite, AMS 360 and Zoho One
• Assist insurance staff
• All mail related activities. Scanning, sorting, filing
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
• Take and deliver messages
• Fix malfunctioning office equipment
• Maintain customer database in our Customer Relationship Management Software (Zoho One) Weekly schedule will be Monday-Friday 8:30am to 5:00pm.

About Our Company:

We are a full service insurance and payroll company, dedicated to helping businesses succeed by taking care of the things that could be distracting them from the bigger picture. We do this by helping control expenses, minimize risk exposure and maximizing opportunities for revenue generation. Pinkerton also provides a wide range of business performance solutions that enable business owners to be more systematic and strategic about the role that people play in the success of a company.

Products and services include:

• Insurance Services (Commercial and Health Insurance)
• Payroll
• Performance Management
• Recruiting Services
• Retirement Services
• Time and Attendance This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Pinkerton Payroll & Insurance reserves the right to revise or change job duties and descriptions as business requires. This job description does not constitute a written or implied contract of employment.

Requirements Qualifications:

• Must be computer proficient, especially Microsoft Office
• Have strong customer service skills
• Ability to stay organized
• Detail oriented and accurate
• Good verbal and written communication skills
• Good work ethic and interest in learning new skills
• Ability to manage time efficiently
• Exceptional collaboration skills

Preferred:

• Florida 4-40 Customer Representative License
• Prior knowledge or experience in insurance industry
• Previous experience with AMS 360 software
• Health insurance background