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Warranty Administrator
Job
PrideStaff
Mooresville, NC (In Person)
$48,880 Salary, Full-Time
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Job Description
Reviewing and completing all warranty claims-including but not limited to preparing, recording, reconciling, and submitting all warranty claims to the proper supplier Discuss the warranty claim and expectations with customers, Prepare and process warranty documentation according to company guidelines. Ensure all warranty claims are submitted appropriately, efficiently, and quickly, Follow up on payment of outstanding claims on a weekly basis. Follow up with suppliers to ensure claims are being processed properly and in a timely manner. Make sure all customer concerns and issues are responded to quickly and appropriately. Liaison between company and supplier with respect to all warranty concerns. Make certain customers are knowledgeable about the warranty policies. Capacity to manage the entire warranty process in its entirety Assist with any clerical needs as directed by management Perform other duties as assigned Compensation / Pay Rate (Up to): $22.00 - $25.00