Insurance Claims Processor

Job Overview Brightway Dental is committed to delivering compassionate, high-quality dental care while fostering a strong sense of family within our practice and the surrounding community. We strive to create positive, caring experiences that go beyond conventional dentistry and support long-term relationships with our patients and their families. By utilizing advanced dental technologies, we provide exceptional care in a welcoming, supportive environment—one that values both our patients and our team. We are looking for a friendly, detail-oriented team member to join our front desk! This role is a vital part of our office, ensuring daily operations run smoothly while serving as our primary insurance and patient coordination specialist.

Key Responsibilities:

Accurately enter and post all insurance payments and patient information Review, track, and resolve insurance discrepancies or claim issues Prepare and present patient treatment estimates Collect payments at the time of service in a professional and courteous manner Answer incoming phone calls and assist patients with scheduling and questions Greet patients, check them in and out, and ensure a positive experience Verify that all patient forms and necessary documentation are complete and up to date Communicate clearly with patients regarding insurance benefits and financial responsibilities Coordinate with the clinical team to maintain an efficient schedule

What We're Looking For:

Strong attention to detail and organizational skills Excellent communication and customer service abilities Experience with dental insurance and front office procedures preferred Ability to multitask in a fast-paced environment Positive attitude and team-oriented mindset We are a modern dental office with updated technology and a supportive, collaborative team, committed to providing excellent patient care and a welcoming environment for both patients and staff.

Job Type:

Full-time Pay:

$22.00 - $24.00 per hour

Work Location:

In person