Commercial Property Claims Representative - Complex Loss

Commercial Property Claims Representative•Complex Loss Berkshire Hathaway Direct Insurance Company Omaha, NE Job Details Full-time $75,000•$100,000 a year 1 day ago Benefits Paid parental leave Paid holidays Disability insurance Dental insurance Tuition reimbursement Paid time off Parental leave 401(k) matching Employee discount Life insurance Qualifications Computer operation Claim investigation Vendor management Customer service Workflow management (operations management method) Computer literacy Basic math CPCU Bachelor's degree Xactimate Vendor relationship management Insurance investigations Computer skills Claims documentation management Senior level Communication skills File organization Time management

Full Job Description Description:

The Property Claims Representative•Complex Loss will be responsible for handling a desk of high exposure and/or complex first-party commercial property claims, requiring excellent time management skills, attention to detail, and willingness to adapt to change. This position reports to the Property Claims Supervisor. Job Responsibilities The Property Claims Representative will conduct investigations as they adjust 1st party property claims. The Adjuster's responsibilities include, but are not limited to: Investigating losses to determine coverage and the extent of indemnity owed under the policy. Retaining and managing outside vendors and experts as part of a quality claims investigation. Obtaining and reviewing evidence, reports, and records. Establishing appropriate reserves, as warranted throughout the claims investigation. Processing expense and indemnity payments, as appropriate. Maintaining an organized and efficient workflow, including keeping an active diary on each open claim file. Providing superb customer service in a fast-paced environment. Drafting detailed correspondence, including coverage position letters and reservation of rights letters.

Requirements:

Qualifications Education, Experience, and Certifications:

Bachelor's degree required Adjuster licensing required At least 5 years of claims adjusting experience, preferably involving commercial property AIC, CPCU, or similar designations are a plus Basic math skills Basic literacy in computer knowledge and use Proficiency in Xactanalysis, Xactimate, and Xactcontents preferred

Skills and Abilities:

Excellent written and verbal communication The ability to investigate facts, analyze problems, and draw appropriate conclusions based on knowledge and logic. Self-motivated and able to work independently, while meeting assigned deadlines. Maintain strict confidentiality. Conscientious attention to detail. Maintain positive and professional demeanor when interacting with internal and external customers. About Us biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $75,000•$100,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. This position does not have bonus potential.