Claims Intake Representative / Specialist

Claims Intake Representative / Specialist at Amerit Consulting Claims Intake Representative / Specialist at Amerit Consulting in Hoboken, New Jersey Posted in about 1 hour ago.

Type:

full-time

Job Description:

OVERVIEW

Our client, one of the largest Energy companies in the US providing a wide range of Energy-related products and services to its customers, seeks an accomplished Claims Intake Representative / Specialist.

• TITLE:

  Claims Intake Representative / Specialist

• LOCATION

  Onsite Role | 4 Irving Place, New York, NY 10003

• DURATION

  6 months with possibilities of extension.

• WORK SCHEDULE

  Monday
• Friday | 7:30 AM
• 5:00

PM EST Pay Rate:

$33.00/hr.

• $40.

00/hr W2 (depending upon experience)

Position Overview:

The Claims Intake Representative/Specialist will support the Law Department by managing incoming claims, maintaining legal claim records, handling customer and claimant communications, and processing claim-related documentation. The ideal candidate is highly service-oriented, detail-focused, organized, and comfortable working in a fast-paced, high-volume environment involving phone support, data entry, claims processing, and written correspondence.

Key Responsibilities:

Create entities, incidents, and matters within Law Department systems

Utilize:

Law Manager database Microsoft Outlook Microsoft Word Microsoft Teams PDF/eDOCS systems Answer inbound claims phone calls Receive and respond to: Claim inquiries s Written correspondence Provider and law firm communications Follow up with external parties for missing or incomplete claim information Save and organize correspondence within eDOCS and associated matter files Notify assigned investigators regarding new communications or documentation Link related claims/incidents within systems Manage and monitor shared inboxes including: LAW

• Claims New Claims Input to CMS Route claims correspondence to proper departments/folders Research additional claim information using:

CC&B OMS

Maximo systems Assist with claims processing and additional administrative duties as assigned

Required Qualifications:

Education:

High School Diploma or GED required Minimum 3+ years of experience in: Customer service Claims intake Insurance support Call center environments Strong Microsoft Office skills: Excel Word Outlook Strong data entry skills and attention to detail Excellent phone etiquette and interpersonal communication skills Ability to multitask and manage high-volume workflows Strong customer service background within the insurance sector preferred Comfortable working in fast-paced environments under pressure

Preferred Qualifications:

Utilities or telecom industry experience Call center support experience Analytical skills Bilingual Spanish preferred I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name:

Lalit Malgotra Title:

Recruiter ID:

lalit.malgotra@ameritconsulting.com

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them

• with service that exceeds their expectations and a personal commitment to their success.

Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.