Intake Specialist

For over 90 years, Pasternack Tilker Ziegler Walsh Stanton and Romano, LLP has been defending the rights of New Yorkers. Our attorneys help hard-working people get the compensation they rightfully deserve. With 12 offices throughout the five boroughs, Long Island and Upstate New York, our firm serves clients in need legal representation for Worker's Compensation, Social Security Disability, Civil Service Disability Pensions, and Personal Injury claims. We are currently seeking an Intake Specialist to join our highly productive Workers Compensation practice. Intake Specialists play a key role throughout our organization as they are the first point of contact for review of viable claims and must know how to collect and analyze data to determine if further action is required. The ideal candidate will be highly motivated, have a high standard of ethics and strong communication skills. Duties /

Responsibilities:

• Answering a high volume of calls received and/or transferred from the main switchboard and our new case line
• Initiate phone calls in response to electronic inquiries for new cases received through our Intake Screening Portal
• Screening and collecting information in order to determine viability of claims for Worker's Compensation and Social Security Disability claims
• Screening and directing calls to the appropriate parties for review of potential VA and Disability Pension claims
• Scheduling appointments

Electronic Sign-Ups Required Skills and Abilities:

• Upbeat, outgoing with positive can-do attitude, who not only enjoys speaking on the telephone, but excels at it.
• Sales experience
• A passion for helping others
• Strong work ethic
• Responsible and reliable
• Excellent multitasking abilities
• Detailed oriented nature to meet the demands of our fast-paced environment
• Communicate effectively and respond with empathy to claimants who are dealing with difficult circumstances
• Fluent in Spanish is a plus
• Proficient typing skills
• Computer skills and a knowledge of Microsoft Outlook, Word and Excel programs.

As part of a performance-based culture, you will work alongside a team of engaged like-minded compassionate professionals. Essentially, you would support a collegian team of legal experts, dedicated to fighting hard and winning big for our clients. If you strive for excellence and are ready to hit the ground running with one of NYC's top-rated law firms, submit a resume for immediate consideration.

Job Type:

Full-time Pay:

$37,500.00 - $46,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Education:

Associate (Preferred)

Experience:

Call center: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person