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Job Description
Claims Assistant#26-13944
Seven Hills, OH
Onsite Job Description
Reason:
Peak Period
Department:
Consumer Claims-Seven Hills,OH
Job Category:
Claims Services
Job Title:
Claims Assistant
Duties:
Must be proficient in Spanish - MUST
BE ON RESUME
100% Remote
Must be US Citizen
PRIMARY PURPOSE
To provide support to the claims staff and to perform other office tasks depending on the client program.
ESSENTIAL
FUNCTIONS and
RESPONSIBILITIES
Sets up and enters new claims into claims management system. Inputs and reviews notes/diaries in claims management system as instructed. Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares, creates, and/or sends letters, reports, and forms. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. Other activities/projects as assigned including the preparation and distribution of computer reports.
ADDITIONAL
FUNCTIONS and
RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's quality program(s).
Skills:
Must be proficient in Spanish - MUST
BE ON RESUME
100% Remote
Must be US Citizen
QUALIFICATIONS
Education & LicensingHigh school diploma or GED required. ExperienceSix (6) months of clerical or customer service experience or equivalent combination of education and experience required. Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products Strong organizational skills Ability to work in a team environment Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines