Customer Relations Representative - State Farm Agent Team Member

Benefits:

Competitive salary based on experience 401(k) matching Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Our office thrives on a supportive and engaging culture where teamwork and success go hand in hand. We offer plenty of bonus opportunities, team games, happy hours, and luncheons to keep things fun and rewarding. Our benefits include Group Life Insurance, a 401K with a matching program, and excellent bonus potential. If you're passionate about helping people and want to be part of a team that values both hard work and camaraderie, we'd love to hear from you!

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Warren Middleton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.