Commercial Insurance Service & Sales Representative

Job Overview Top-performing Farmers Insurance agency in Escondido is hiring a licensed Commercial Insurance CSR / Sales Support team member. This hybrid role is ideal for someone who is highly organized, strong with applications and follow-up, and comfortable helping turn interested prospects into new business. You will support both existing commercial clients and new business opportunities by helping with renewals, endorsements, underwriting follow-up, applications, documentation collection, and client communication. This is a great fit for someone who enjoys working with business owners, stays on top of details, and is comfortable supporting sales without needing to be a full-time producer. This is a stable, full-time W-2 position with a consistent Monday through Friday schedule, no weekends, and a professional agency environment. Commercial insurance experience is strongly preferred, but we will consider licensed candidates with solid agency experience, strong follow-through, and the ability to learn quickly.

Salary Range:

$30.00 per hour Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on

Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Requirements Required:

Active California Property and Casualty license Strong attention to detail and ability to handle applications, documentation, and follow-up accurately Strong communication skills and professional phone presence Ability to manage multiple tasks, accounts, and deadlines Reliable, organized, coachable, and team-oriented Comfort working in a full-time in-office role

Preferred:

Commercial insurance experience Experience with renewals, endorsements, submissions, and underwriting follow-up Prior agency or broker experience Sales experience or comfort helping move warm prospects through the process Responsibilities Service existing commercial clients and handle policy changes, endorsements, certificates, and renewal support Follow up with prospects and clients to collect underwriting items such as loss runs, driver lists, payroll, revenue, leases, COIs, and vehicle schedules Complete commercial insurance applications accurately and submit packages to carriers for review Communicate with underwriters regarding questions, revisions, approvals, and binding Stay on top of renewals, remarketing opportunities, and account follow-up Answer billing, coverage, and renewal questions in a professional and timely manner Maintain accurate documentation and activity notes Support agency retention and growth goals by helping move warm opportunities from quote to bind About Us We are an award winning premier insurance agency specializing in Home, Life, Auto, and Commercial insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.