Landscape Asset Manager

Landscape Asset Manager Peak Landscape, Inc - 3.9 Milton, WA Job Details $70,000 - $110,000 a year 11 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Vision insurance Qualifications Sales negotiation Managing customer accounts Customer communication Customer relationship building Managing clients in a customer support role Client database systems Managing projects CRM system proficiency Account management Technical Proficiency Project stakeholder communication Full Job Description Peak Landscape's goal is to create long-term, trusting relationships with our customers. We are seeking a relationship driven Account Manager to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Responsibilities Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs Conduct walk-throughs with client and other company representatives as appropriate Work closely with Field Supervisor(s) and production staff to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees Review and approve time input for accurate and timely submission to payroll Analyze and understand cost reports and budget variances related to contract projects Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs Collaborate with Service & Operations Support to propose, track, and resolve minor extra work projects to current clients Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects Meet or exceed annual sales goals • Add and update client and project information in CRM software Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees. Constantly promote and encourage adherence to company policies and best practices Requirements Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills Bachelor's degree in Business Administration, Landscape Architecture or Horticulture preferred At least 5 years related work experience Strong technological abilities. Benefits Generous commission structure Health/Dental/Vision insurance options Company Vehicle Company equipment/electronics Certification/training/tuition reimbursement