Loan Administration Assistant

Loan Administration Assistant Lafayette, LA Job Details Full-time 13 hours ago Qualifications Record keeping Customer communication Document review (document control) Financial transaction processing Process improvement Mid-level Customer inquiry handling High school diploma or GED Bank experience Loan servicing Communication skills Financial compliance experience in banks File organization Full Job Description

PURPOSE OF THE JOB

The Loan Administration Assistant supports the day-to-day processing, documentation, and servicing of commercial, real estate and consumer loans. The position primarily performs vault custodial duties, including, but not limited to, creating and maintaining files or original loan documents, and pulling records for paid out processing. Additionally, this position sorts and routes all incoming department mail and processes loan payments received by mail.

MAIN DUTIES OF THE JOB

Perform vault custodial duties - control vault access, create and maintain loan files, and pull records for paid out loans. Assist and prepare, review and verify loan documentation. Ensure loan files are complete, accurate, and properly sorted and upload in the loan servicing systems or service provider systems. Sort and process incoming mail. Process loan payments received by mail. Assist with loan maintenance activities Help coordinate loan payoffs, releases, and satisfaction. Maintain accurate loan records and ensure consistency across systems Communicate with lenders, relationship managers, and customers to resolve documentation or servicing questions. Prepare reports, logs, and tracking spreadsheets related to loan administration activities Mail paid loan documentation to the appropriate parties. Contribute to process improvement initiatives and support departmental projects as assigned

WHAT WILL YOU NEED TO SUCCEED

High School or equivalent required Minimum of one year of experience in loan operations or administration preferred Two years of banking experience preferred Basic understanding of loan documentation, collateral types, and loan servicing process. Knowledge of standard filing practices Knowledge of banking regulations and compliance standards applicable to loan operations Strong attention to detail with the ability to manage multiple priorities Strong written and verbal communication skills; the ability to interact professionally with internal teams and customers. Exercise good judgment when problem solving both internally and externally.

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR

EMPLOYMENT