Loss Mitigation Mortgage Specialist

Primary Location:

Grand Rapids, MI Employee Status:

Full-Time Workplace Type:

Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:

The Loss Mitigation Mortgage Specialist role is responsible for performing collection activities on delinquent mortgage loans. Follows-up on problem accounts from preliminary phone calls through foreclosure as necessary. Reviews delinquent accounts assigned from early default, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to mitigate loss potential. Provides support and assistance to area personnel and ensures that the Credit Union's professional image is maintained. What you'll do: Works all foreclosure files to ensure required timelines, guidelines, polices & procedures are followed. Reviewing all

USDA, FHA, RD, VA, FNMA & FMAC

incoming hardship packages. Reviewing all

CFPB, USDA, FHA, RD, VA, FNMA & FMAC

updates & reviews with management on any upcoming changes. Adhere to and champion our core values of curious minds, collaborative hearts, and continuous excellence. What you'll bring: One to three years of similar or related experience. Working knowledge of FNMA, FHLMC, MLNF, FHA, and VA loan investor requirements. Working knowledge of mortgage loan collection procedures and related laws and regulations. Working knowledge of investor delinquent reporting requirements, policies, and procedures. General understanding of U.S. Bankruptcy Code and foreclosure processes. Working knowledge of payoff and re conveyance time requirements. Working knowledge of PMI and FHA mortgage insurance policies. Freddie Mac /Fannie Mae servicing experience preferred. What you'll get:

All Employees:

weekly pay and retirement savings options.

Full Time Employees:

comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to

P.O. BOX

2848, Grand Rapids, MI 49501-2848. LMCU is an Equal Opportunity Employer Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn't to generate profits for shareholders, it's to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You'll love working here at Lake Michigan Credit Union! LMCU is an Equal Opportunity Employer