SBA Closing Manager

SBA Closing Manager Carter Bank - 2.5 Greensboro, NC Job Details Full-time 1 day ago Qualifications Deal closing Computer operation Management Compliance with loan regulations Procedural guides Customer service Standard Operating Procedures (SOPs) implementation Employee relationship building High school diploma or GED Supervising experience Desktop applications Productivity software Managing lending teams Loan Origination Systems (LOS) Standard operating procedures (SOPs)

Full Job Description SUMMARY:

The SBA Closing Manager is responsible for overseeing the end-to-end SBA loan closing process, managing a closing team, and ensuring every transaction closes on time, in compliance, and with a high standard of execution.

ESSENTIAL JOB FUNCTIONS

Oversee all SBA 7(a) loan closings from conditional approval through funding, ensuring compliance with SBA authorization, SOP requirements, and internal closing policy Manage and mentor the closing team, including individual closers and support staff Build and maintain the department's closing checklists, SOP documentation, and process workflows Serve as the primary point of escalation for complex closing issues, lien position questions, title matters, and SBA authorization conditions Coordinate with outside counsel, title companies, appraisers, and other third-party vendors to ensure clean and timely closings Ensure all closing packages meet SBA authorization requirements and SOP standards prior to funding Review and approve closing documentation for accuracy, completeness, and compliance Manage post-closing processes including SBA guarantee purchase requests, note registration, and file delivery to servicing Maintain audit-ready files and support regulatory examination preparation Partner with internal stakeholders to align closing workflows with underwriting and loan operations Identify process improvement opportunities and implement changes that increase efficiency without sacrificing compliance

JOB REQUIREMENTS

High school diploma or equivalent required, bachelor's degree in business, finance, accounting or related field preferred Prior SBA 7(a) loan closing experience Prior experience managing or supervising a closing team or closing function

KNOWLEDGE/SKILLS REQUIRED

Advanced knowledge of SBA SOP closing requirements, authorization conditions, and funding procedures Advanced relationship building skills Advanced collaboration skills Advanced organizational skills Advanced proficiency with loan origination and documentation systems Intermediate understanding of secondary market delivery requirements and guarantee purchase process Intermediate verbal and written communication skills Intermediate customer service skills Intermediate proficiency with Microsoft Office

PHYSICAL AND MENTAL QUALIFICATIONS

Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 10 pounds May be asked to work supplemental hours periodically Limited travel required occasionally during and after business hours